Automotive Service Advisor
Role Overview
The Automotive Service Advisor is the primary contact between customers and the service department, coordinating vehicle repair and maintenance.
Key Skills for This Role
Full Job Posting
About the company
The employer describes Battmobile as a UAE onsite auto-services provider with a fleet of more than 40 vehicles and technicians available 24/7.
Services include emergency and preventive car care at customer locations and at a service center in Al Quoz.
Role overview
The Automotive Service Advisor is the primary contact between customers and the service department, coordinating vehicle repair and maintenance.
Responsibilities
- Greet customers, listen to vehicle concerns, and explain recommended work.
- Coordinate with team leaders, workshop supervisors, and technicians; communicate job details and resolve technician questions.
- Explain work scope and costs, obtain approvals, and provide repair estimates, including parts, labor, and additional charges.
- Create detailed job cards covering vehicle information, services, repairs, parts, labor estimates, and anticipated completion times.
- Keep customers informed about repair progress, findings, and delays.
- Maintain service and customer records, and check completed work against required standards before vehicle release.
- Address concerns promptly and provide a positive customer experience.
Qualifications
- Previous automotive service-advisor experience or experience in a related customer service role.
- Knowledge of automotive systems and components, routine maintenance, and common repair issues.
- ASE certification is a plus.
Benefits
- Company visa, paid leave and airfare, medical insurance, and incentives.
Compensation
- AED 3,000–6,800 per month.
Workplace
- Work location is in person.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at A&F Auto Repair
HR Intern
, UAE
Battmobile is seeking an HR intern to maintain employee records, assist with HR data and payroll administration, and support the HR team. Applicants should be studying or recently have completed a relevant qualification,
Dispatch Agent
, UAE
The employer is looking for a dispatcher to coordinate onsite auto-service technicians across customer locations in the UAE. You will allocate jobs, optimize routes, communicate updates, and resolve urgent requests and s
Dispatch Team Lead
, UAE
Battmobile is seeking a Dispatch Team Lead to supervise dispatch operations and coordinate technician allocation, job progress, and escalations. The role includes route planning, team coaching, performance monitoring, an
Call Center Agent / Customer Service Representative
, UAE
Battmobile is seeking a Call Center Agent / Customer Service Representative to manage inbound enquiries, service requests, customer follow-up, and complaint resolution. Candidates need at least one year of relevant exper
Sales Manager
, UAE
The employer is seeking a hands-on sales manager to lead the sales team, improve conversion, and grow profitable revenue. The role includes sales planning, coaching, customer experience, performance analysis, and coordin
Automotive Service Advisor
, UAE
A&F Auto Repair is seeking an experienced, customer-focused Automotive Service Advisor to coordinate vehicle repairs and maintenance between customers and technicians. Candidates should have prior service-advisor or rela
Call Center Agent
, UAE
Battmobile is seeking a Call Center Agent to handle inbound customer calls, coordinate service requests, and support customer satisfaction. The role requires customer service or call-center experience, strong communicati
Sales Lead
, UAE
The employer is seeking a Sales Lead to own sales performance and onsite automotive service operations. The role covers conversion, upselling, dispatch coordination, team coaching, customer satisfaction, and dashboard-dr
HR Intern
, UAE
Dispatch Agent
, UAE
Dispatch Team Lead
, UAE
Call Center Agent / Customer Service Representative
, UAE
Sales Manager
, UAE
Automotive Service Advisor
, UAE
Call Center Agent
, UAE
Sales Lead
, UAE