Assistant Manager, Product Operations
Role Overview
Assistant Manager responsible for setting the tone for the store and team and bringing the Gap brand to life for customers.
Drives profitable sales growth through customer and product operations, merchandising, and talent development.
Supports execution of store strategy and performance goals in partnership with the General Manager and/or Assistant General Manager.
Key Skills for This Role
Full Job Posting
Role overview
Assistant Manager responsible for setting the tone for the store and team and bringing the Gap brand to life for customers.
Drives profitable sales growth through customer and product operations, merchandising, and talent development.
Supports execution of store strategy and performance goals in partnership with the General Manager and/or Assistant General Manager.
What you’ll do
- Support strategies and processes to drive store sales and customer-centric results.
- Recruit, hire, and develop Brand Associate and Expert teams; own the assigned area of responsibility.
- Implement action plans to improve efficiency and productivity, and perform Service Leader duties.
- Ensure consistent execution of standard operating procedures and compliance standards.
- Represent the brand, understand the competition and retail landscape, and promote community involvement.
- Leverage omni-channel capabilities to deliver a frictionless customer experience.
- Teach and coach Leads, Experts, and Brand Associates to build a high-performing team and deliver a strong customer experience.
Who you are
- Current or former retail employee with 1–3 years of retail management experience.
- High school graduate or equivalent.
- Good communicator able to interact effectively with customers and the team to meet goals.
- Passionate about retail, comfortable in a fast-paced environment, and driven by metrics.
- Able to lead, inspire, coach, and mentor others.
- Able to work a flexible schedule, including holiday, evening, overnight, and weekend shifts.
- Able to use retail technology, move around the sales floor, stockroom, and office, and lift up to 30 pounds.
- Ability to travel as required.
Schedule
- Flexible schedule may include holiday, evening, overnight, and weekend shifts.
Workplace
- Store-based role involving the sales floor, stockroom, and office.
Benefits
- Merchandise discounts, paid time off, donation and volunteer matching, retirement savings and employee stock purchase plans, medical, dental, vision, and life insurance, virtual health care, and parental leave top-up may be available to eligible employees.
About Gap
Gap describes its brand as rooted in optimistic American style, its heritage, its people, and its customers.
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