Assistant Manager, Product Operations
Role Overview
The Assistant Manager helps set the tone for the store and team and brings the brand to life for customers.
The role supports profitable sales growth across customer and product operations, merchandising, and talent development, and supports execution of store strategy and performance goals.
The manager collaborates with the General Manager and/or Assistant General Manager to coach store team members.
The posting is to fill one vacancy.
Key Skills for This Role
Full Job Posting
About Gap
Gap describes its brand as rooted in its heritage and focused on the future, with an emphasis on its people, customers, and community.
About the role
The Assistant Manager helps set the tone for the store and team and brings the brand to life for customers.
The role supports profitable sales growth across customer and product operations, merchandising, and talent development, and supports execution of store strategy and performance goals.
The manager collaborates with the General Manager and/or Assistant General Manager to coach store team members.
The posting is to fill one vacancy.
What you'll do
- Support strategies and processes that drive store sales and results through a customer-centric approach.
- Recruit, hire, and develop productive Brand Associate and Expert teams, and own an assigned area of responsibility.
- Implement action plans to improve efficiency and productivity; perform Service Leader duties.
- Ensure consistent standard operating procedure execution and compliance.
- Represent the brand, understand competitors and the retail landscape, and promote community involvement.
- Use omni-channel approaches to deliver a frictionless customer experience.
- Support store strategy execution and performance goals; teach and coach Leads, Experts, and Brand Associates.
Who you are
- Current or former retail employee with 1–3 years of retail management experience.
- High school graduate or equivalent.
- Effective communicator with customers and teammates; passionate about retail and able to thrive in a fast-paced environment.
- Uses metrics to deliver business results and can lead, coach, and mentor others.
- Flexible to work holidays, evenings, overnight shifts, and weekends as business needs require.
- Able to use retail technology, move around the sales floor, stockroom, and office, lift up to 30 pounds, and travel as required.
Hourly pay
- Hourly pay range is $26.60–$35.90; pay varies by qualifications, experience, skill level, competencies, and work location.
- Pay will meet the applicable minimum wage or minimum of the pay range, whichever is higher, based on local requirements.
Benefits
- Benefits listed include merchandise discounts, paid time off, donation and volunteer matching, retirement savings plan, employee stock purchase plan, medical, dental, vision, and life insurance, virtual health care, and parental top-up; some are for eligible employees.
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