Assistant Manager, Product Operations

About the role

What you'll do

• Support strategies and processes that drive store sales and results through a customer-centric approach.
• Recruit, hire, and develop productive Brand Associate and Expert teams; own an assigned area of responsibility.
• Implement action plans to maximize efficiency and productivity; perform Service Leader duties and ensure standard operating procedures are followed.
• Represent the brand, understand the competition and retail landscape, and promote community involvement.
• Use omnichannel capabilities to deliver a frictionless customer experience and ensure compliance standards are met.
• Teach and coach Leads, Experts, and Brand Associates to build a high-performing team and deliver a strong customer experience.

Who you are

• A current or former retail employee with one to three years of retail management experience.
• A high school graduate or equivalent.
• A good communicator able to interact effectively with customers and the team to meet goals.
• Passionate about retail, able to thrive in a fast-paced environment, and driven by metrics to achieve business goals.
• Able to lead and inspire others through coaching and mentoring.
• Able to work a flexible schedule, including holiday, evening, overnight, and weekend shifts.
• Able to use retail technology, move around the sales floor, stockroom, and office, and lift up to 30 pounds.
• Able to travel as required.

Hourly pay

• Hourly pay range is $26.60–$35.90; pay varies based on qualifications, experience, skill level, competencies, and work location.

Benefits

• Benefits listed include merchandise discounts, paid time off, donation and volunteer-time matching, a registered retirement savings plan, an employee stock purchase plan, insurance, virtual health care, and parental top-up, subject to eligibility.

About Gap