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Analyst - Flight Operations Safety Reporting and Insights

United Airlines India Knowledge Center
Gurugram, IND
Full-time
Entry
Onsite
Discovered 1 months ago
Power BISQLMicrosoft ExcelTableauSafety reportingBusiness intelligence

Full Job Posting

Role Overview

Deliver timely, actionable insights supporting operational excellence across Flight Operations.

Combine safety reporting, operational analytics, business intelligence, and process improvement to improve safety, reliability, efficiency, and operational performance.

Partner with Flight Operations leaders, Safety teams, and cross-functional stakeholders to turn data into reporting solutions and recommendations.

Support the Safety Management System lifecycle through safety reporting, hazard identification, analysis, and risk management.

Key Responsibilities

  • Process pilot-submitted safety reports and ensure accurate categorization, tracking, and stakeholder routing.
  • Develop and maintain recurring and ad hoc reports, dashboards, and scorecards.
  • Analyze operational, safety, and performance data to identify trends, risks, and improvement opportunities.
  • Monitor key performance indicators and report progress toward division goals.
  • Conduct root cause analysis and support operational and safety investigations.
  • Translate complex data into insights and recommendations for hazard identification, risk assessment, and safety decisions.
  • Gather business requirements and develop reporting and analytics solutions with cross-functional teams.
  • Use Power BI, SQL, Excel, and other platforms to extract, transform, analyze, and visualize data.
  • Support forecasting, scenario modeling, business impact assessments, process automation, and advanced analytics adoption.
  • Ensure data accuracy, consistency, and adherence to reporting standards.

Required Qualifications

  • Bachelor's degree in Analytics, Statistics, Mathematics, Engineering, Computer Science, Business, Aviation Management, or a related field.
  • Experience in analytics, business intelligence, reporting, data analysis, or a related discipline.
  • Experience creating reports, dashboards, and visualizations using Power BI, Tableau, or similar tools.
  • Experience working with large and complex datasets.
  • Proficiency in SQL and advanced Microsoft Excel.
  • Ability to use AI, machine learning, and Generative AI solutions.
  • Experience using cloud-based analytics platforms and modern business intelligence tools.

Required Abilities

  • Strong analytical and problem-solving skills.
  • Ability to interpret data and communicate insights to technical and non-technical audiences.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced operational environment.
  • Strong attention to detail and commitment to data quality and accuracy.
  • Ability to work independently and collaborate effectively across functions.

Preferred Qualifications

  • Experience in aviation, transportation, operations, safety, or related industries.
  • Knowledge of Python, R, or other analytical programming languages.
  • Experience with workflow automation, process improvement, or operational efficiency initiatives.
  • Familiarity with aviation operations, safety reporting systems, and operational performance metrics.
  • Experience developing predictive models, forecasting solutions, and advanced analytical methods.

Employment Terms

  • The position is offered on local terms and conditions.
  • Expatriate assignments and employment visa sponsorship will not be awarded.

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