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WAITER / WAITRESS

Hot n cool
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered 3 weeks ago
Restaurant table serviceFood and beverage menu knowledgeOrder taking and coordinationCustomer serviceCommunication and interpersonal skillsPayment processing and basic math

Full Job Posting

Role summary

Provide excellent restaurant customer service and an enjoyable dining experience by taking orders, serving meals, and attending to guest needs.

Guest service and dining operations

  • Greet customers, escort them to tables, present menus, make recommendations, and answer menu and beverage questions.
  • Take accurate orders and relay them promptly to kitchen and bar staff.
  • Check guest satisfaction, address concerns or special requests, and serve orders promptly to guest specifications.
  • Maintain tableware, set tables, clear used items, and reset tables for incoming guests.
  • Assist with specialty drinks or cocktails when applicable; thank customers and invite them to return.
  • Coordinate with kitchen staff, colleagues, and supervisors to maintain smooth, timely service.
  • Present bills and accurately process cash, card, or electronic payments.
  • Clean and maintain the dining area, including sweeping, wiping tables, and sanitizing surfaces.

Qualifications and experience

  • High school diploma or equivalent.
  • One to two years of experience in a similar role.
  • Strong communication and interpersonal skills; excellent customer service and a friendly, approachable demeanor.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Knowledge of food and beverage items, menu descriptions, ingredients, and preparation methods.
  • Basic math skills for payments and bill calculations.
  • Physical stamina to stand for extended periods and carry food and drink trays.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.

Schedule

  • The role requires flexibility to work evenings, weekends, and holidays.

Workplace

  • Work location is in person.

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