HOSTESS
Role Overview
Oversee front-of-house operations to provide a welcoming guest experience.
Supervise the host/hostess team, manage reservations, and coordinate guest flow in partnership with restaurant management.
Key Skills for This Role
Full Job Posting
Role overview
Oversee front-of-house operations to provide a welcoming guest experience.
Supervise the host/hostess team, manage reservations, and coordinate guest flow in partnership with restaurant management.
Key responsibilities
- Supervise, train, and mentor the host/hostess team.
- Greet guests, manage the waiting list, and handle reservations.
- Optimize seating to maximize capacity, reduce wait times, and maintain smooth guest flow.
- Resolve guest complaints promptly and escalate issues when needed.
- Manage bookings, special requests, and reservation accuracy.
- Coordinate with dining-room staff about guest needs and requests.
- Keep the host station organized, stocked, and in good condition.
- Explain menu offerings, specials, and restaurant policies; provide personalized guest attention.
- Update guest records and manage feedback.
- Follow health and safety regulations, cleanliness standards, and proper guest-information handling.
- Perform other duties as assigned.
Qualifications and experience
- Degree or certification in Hospitality Management, Business Administration, or a related field.
- At least five years of hostess or head hostess experience in a fine-dining or high-volume restaurant, with a record of team leadership.
- Strong supervisory skills and ability to train and motivate a team.
- Excellent interpersonal, communication, organizational, and multitasking skills, with attention to detail.
- In-depth knowledge of restaurant operations, dining etiquette, and reservation systems.
- Availability to work evenings, weekends, and holidays as required.
Pay
- Pay is QAR 3,000–4,000 per month.
Work location
- Work is in person.
Application questions
- The application asks whether the candidate can join immediately and requests expected salary and total hostess experience.
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