Waiter

Responsibilities

• **Customer Service:** Greet and seat customers promptly, present menus, and answer questions regarding menu items, specials, and beverages.
• **Order Taking:** Accurately take customer orders, input them into the POS system, and relay them to the kitchen staff.
• **Serving:** Deliver food and beverages to customers in a timely manner, ensuring that all orders are correct and meet the café's standards.
• **Table Management:** Monitor tables to anticipate customer needs, provide refills, clear finished dishes, and reset tables for the next guests.
• **Sales:** Upsell additional products and menu items to enhance the customer experience and increase sales.
• **Cleanliness:** Maintain a clean and organized work environment, including the dining area, service stations, and restrooms. Follow all health and safety regulations.
• **Team Collaboration:** Work closely with kitchen staff, baristas, and other team members to ensure efficient and smooth service.
• **Cash Handling:** Process payments, handle cash and credit transactions, and balance the cash register at the end of the shift.
• **Problem Resolution:** Address customer complaints and concerns promptly and professionally, escalating issues to the manager when necessary.

Requirements

• **Experience:** Previous experience as a waiter/waitress in a high-volume café or restaurant is preferred.
• **Skills:** Excellent communication and interpersonal skills, ability to work in a fast-paced environment, strong multitasking abilities, and a keen attention to detail.
• **Physical Demands:** Ability to stand, walk, and carry trays for extended periods. Must be able to lift up to 25 pounds.
• **Appearance:** Professional appearance and adherence to the café’s dress code.
• **Availability:** Flexible schedule, including weekends and holidays.

Benefits

• Competitive hourly wage plus tips
• Opportunities for advancement
• Employee discounts on food and beverages
• Training and development programs
• Friendly and supportive work environment

How to Apply

Job Types: Full-time, Contract

Application Question(s)

• When you can join with us?

Location

• Al-Ayn (Required)