Senior Barista

Position Overview

Beverage Preparation

• Prepare and craft a variety of high-quality coffee and non-coffee beverages, ensuring consistency in taste, presentation, and quality.
• Handle complex brewing techniques, including manual methods like pour-over and espresso calibration.
• Innovate and recommend new beverages or seasonal drinks to enhance the menu.
• Leadership and Supervision:
• Train and mentor Junior Baristas, ensuring they adhere to company standards and procedures.
• Lead by example, demonstrating excellent customer service and technical skills.
• Delegate tasks efficiently to ensure smooth workflow during peak hours.

Stock and Inventory Management

• Oversee stock levels of coffee beans, milk, and other ingredients, ensuring they are adequately maintained.
• Coordinate with the Supervisor to place orders and manage inventory.
• Monitor equipment functionality and report maintenance needs promptly.
• Cleanliness and Maintenance:
• Ensure that the coffee station, equipment, and related areas are impeccably clean and organized at all times.
• Follow strict hygiene and safety protocols, ensuring compliance with local health regulations.

Customer Service

• Interact with customers professionally, ensuring they have a memorable experience at COMO Lounge.
• Address customer feedback or complaints with professionalism and resolve issues promptly.
• Build relationships with regular customers to enhance loyalty and satisfaction.
• Collaboration and Reporting:
• Work closely with Supervisors and other team members to ensure the smooth operation of the lounge.
• Assist in planning schedules and managing team performance.
• Provide insights and suggestions to improve service quality and product offerings.

Qualifications:Experience

• **Minimum 2 years of experience as a Senior Barista** in a high-volume or specialty coffee environment.

Skills

• Expertise in coffee brewing techniques, including manual brewing and espresso calibration.
• Strong leadership and mentoring abilities.
• Excellent communication and interpersonal skills.
• Ability to handle pressure during busy periods and maintain high-quality service.
• Strong attention to detail in beverage preparation and workspace organization.

Physical Requirements

• Ability to stand for extended periods and work in a fast-paced environment.
• Capability to lift light to moderate weights when restocking supplies upstairs to downstairs.
• Other benefits: Monthly bonus and tips

Job Type: Full-time

Application Question(s)

• When can you join us?

Experience

• Senior Barista: 2 years (Preferred)

Location

• Dubai (Required)