Senior Barista
Skills
About This Role
Position Overview
The Senior Barista at COMO Lounge is a coffee expert responsible for leading the preparation of high-quality beverages and ensuring seamless operations of the coffee station.
This role involves supervising Junior Baristas, managing daily workflow, maintaining product quality, and delivering exceptional customer service.
Beverage Preparation
- Prepare and craft a variety of high-quality coffee and non-coffee beverages, ensuring consistency in taste, presentation, and quality.
- Handle complex brewing techniques, including manual methods like pour-over and espresso calibration.
- Innovate and recommend new beverages or seasonal drinks to enhance the menu.
- Leadership and Supervision:
- Train and mentor Junior Baristas, ensuring they adhere to company standards and procedures.
- Lead by example, demonstrating excellent customer service and technical skills.
- Delegate tasks efficiently to ensure smooth workflow during peak hours.
Stock and Inventory Management
- Oversee stock levels of coffee beans, milk, and other ingredients, ensuring they are adequately maintained.
- Coordinate with the Supervisor to place orders and manage inventory.
- Monitor equipment functionality and report maintenance needs promptly.
- Cleanliness and Maintenance:
- Ensure that the coffee station, equipment, and related areas are impeccably clean and organized at all times.
- Follow strict hygiene and safety protocols, ensuring compliance with local health regulations.
Customer Service
- Interact with customers professionally, ensuring they have a memorable experience at COMO Lounge.
- Address customer feedback or complaints with professionalism and resolve issues promptly.
- Build relationships with regular customers to enhance loyalty and satisfaction.
- Collaboration and Reporting:
- Work closely with Supervisors and other team members to ensure the smooth operation of the lounge.
- Assist in planning schedules and managing team performance.
- Provide insights and suggestions to improve service quality and product offerings.
Qualifications:Experience
- **Minimum 2 years of experience as a Senior Barista** in a high-volume or specialty coffee environment.
Skills
- Expertise in coffee brewing techniques, including manual brewing and espresso calibration.
- Strong leadership and mentoring abilities.
- Excellent communication and interpersonal skills.
- Ability to handle pressure during busy periods and maintain high-quality service.
- Strong attention to detail in beverage preparation and workspace organization.
Physical Requirements
- Ability to stand for extended periods and work in a fast-paced environment.
- Capability to lift light to moderate weights when restocking supplies upstairs to downstairs.
- Other benefits: Monthly bonus and tips
Job Type: Full-time
- Pay: AED3,000.00 - AED3,700.00 per month
- Ability to commute/relocate:
- Al-Ayn: Reliably commute or planning to relocate before starting work (Required)
Application Question(s)
- Can you join immediately?
Experience
- Senior Barista: 2 years (Required)
Location
- Al-Ayn (Required)
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