TECHNICAL SENIOR COORDINATOR

Role Overview

Core Functional Competencies

• Business Acumen — Advanced: interpret and apply internal policies and procedures.
• Communication — Advanced: clear, concise verbal and written business communication.
• Data Analysis & Reporting — Expert: collect, interpret, and report on raw data to support decisions.
• Language — Advanced: knowledge and use of national and foreign languages.
• Planning & Organizing — Expert: plan work and projects to meet short- and long-term objectives.
• Technological Ability — Expert: use standard equipment and office automation systems.
• Problem Solving — Advanced: analyze data and respond to complex situations with value-driven solutions.

Technical Functional Competencies

• Autonomous Maintenance — Intermediate: apply condition monitoring and basic preventive maintenance.
• Performance Metrics — Basic: report and analyze operational metrics and KPIs.
• Machine Operation — Advanced: operate testing machines including cleaning and maintenance.
• Material Qualification — Basic: knowledge of raw materials, regulations, and machinery limitations.
• Product and Process Development — Intermediate: create and enhance products and processes with trials and validations.
• Sampling — Advanced: sample raw material, WIP, and finished goods per quality plan and standards.
• Off-line Testing & Recording — Advanced: carry out destructive tests and set testing criteria and non-conformity limits.
• Visual Testing — Advanced: conduct visual tests on containers and incoming material and document records.
• Internal Non-Conformity — Intermediate: identify defects, raise issues, and assist investigations.
• Calibration — Advanced: conduct internal calibration per work instructions when authorized.
• Reporting — Advanced: document tests and calibration and generate draft lab test reports per ISO 17025.
• Environmental Management — Advanced: propose waste and pollution reduction initiatives and manage audit action plans.

Safety and Compliance Competencies

• Occupational Health and Safety — Advanced: apply OHS policies, investigate near misses, and conduct safety talks.
• Food Safety — Advanced: assist traceability exercises and contribute to HACCP plant effectiveness.
• Audits — Basic: conduct self-assessments and gap assessments and assist root cause analysis.
• Project Management — Intermediate: execute assigned project tasks to meet deadlines, budget, and quality.

Responsibilities

• Monitor, collect, and interpret raw data from various sources and create reports to support decision-making.
• Organize and plan work and project activities to meet short- and long-term objectives.
• Carry out destructive tests on raw material, WIP, and finished goods samples per test method requirements.
• Set testing criteria and non-conformity limits for quality control in line with customer, legal, and product performance requirements.
• Conduct visual tests on containers and incoming material to ensure cleanliness and hygienic condition.
• Document testing and calibration activities on related records and generate draft lab test reports per ISO 17025 and customer requirements.
• Identify defective materials or testing results and raise issues to stakeholders, assisting with investigations and action plans.
• Conduct internal calibration of equipment per work instructions when authorized.
• Propose waste and pollution reduction initiatives and set action plans to manage external, internal, and legal audits related to EMS.
• Apply occupational health and safety policies, investigate near misses and unsafe conditions, and conduct safety talks and toolbox talks.
• Assist the Food Safety team leader in traceability exercises and contribute to evaluating HACCP plant effectiveness.
• Participate in projects and execute tasks assigned by the Project Manager to meet deadlines, budget, and quality.

Requirements

• Advanced business acumen to interpret and apply internal policies and procedures.
• Advanced communication skills, both verbal and written, in a business context.
• Expert-level data analysis and reporting ability to collect, interpret, and report on raw data.
• Advanced knowledge and use of national and foreign languages, spoken and written.
• Expert planning and organizing skills to meet short- and long-term objectives.
• Expert technological ability with standard equipment and office automation systems and software.
• Advanced problem-solving skills to respond to complex situations and create value-driven solutions.
• Intermediate knowledge of technical maintenance and ability to apply condition monitoring and preventive maintenance.
• Advanced ability to operate testing machines including cleaning and maintenance.
• Advanced ability to perform sampling of raw material, WIP, and finished goods per quality plan and standards.
• Advanced ability to carry out destructive and visual testing and document results.
• Advanced ability to conduct internal calibration of equipment per work instructions.