Technical Product Delivery Manager – PROS
Role Overview
Lead delivery, integration, and operational management of airline Revenue Management platforms, particularly PROS Revenue Management and Group Sales Optimizer.
Work with business, technology, and vendors to deliver enhancements, manage releases, maintain data integrity, and support operational stability across the Revenue Management landscape.
Key Skills for This Role
Full Job Posting
Role overview
Lead delivery, integration, and operational management of airline Revenue Management platforms, particularly PROS Revenue Management and Group Sales Optimizer.
Work with business, technology, and vendors to deliver enhancements, manage releases, maintain data integrity, and support operational stability across the Revenue Management landscape.
Accountabilities
- Own product roadmaps, backlogs, release planning, and lifecycle management for Revenue Management and Group Sales solutions.
- Translate business requirements into technical specifications, integration designs, and acceptance criteria; deliver enhancements, upgrades, and new capabilities.
- Manage integrations and data flows across PROS, Amadeus Altéa Inventory, RAAV, schedules, fares, bookings, inventory, and revenue systems.
- Monitor interface performance, data quality, and SLAs; resolve issues, conduct root cause analysis, and drive improvement.
- Coordinate technology, data, platform, and integration teams, dependencies, capacity, and release schedules.
- Liaise between business stakeholders, vendors, and solution providers; coordinate with DTI teams and align Offer delivery with their roadmaps and standards.
- Bridge Offer business and DTI teams, translate requirements, and arbitrate technical trade-offs.
- Manage incidents, problems, changes, and environments to support system stability.
- Maintain technical documentation, interface specifications, data dictionaries, and operational runbooks.
- Hold vendors accountable for SLAs, change requests, and defects; support commercial and contract discussions with technical input.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, Operations Research, or a related discipline.
- 5+ years in airline technology, commercial systems, or revenue management environments.
- At least 4 years of hands-on PROS Revenue Management experience in implementation, integration, or production support.
- Strong airline commercial-systems integration experience; Amadeus Altéa and Revenue Availability ecosystem experience is preferred.
- Knowledge of airline schedules, ATPCO fares, bookings/PNRs, inventory management, competitor data, and revenue accounting.
- Experience with multi-vendor technology delivery and cross-functional stakeholder engagement.
- Technical knowledge of APIs, integrations, SaaS, cloud environments, SQL, and data reconciliation.
About Etihad
Etihad Airways is based in Abu Dhabi and describes an ambition to double its fleet, expand its network, and grow its people under its Journey 2030 plans.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Etihad
UX/UI Designer
Abu Dhabi, UAE
Etihad is seeking a UX/UI Designer to deliver AI-enabled digital experiences across web and app, with a focus on customer journeys, experimentation, and measurable commercial outcomes. The role owns experience strategy a
UX/UI Designer
Abu Dhabi, UAE
Etihad is seeking a UX/UI Designer to shape AI-enabled digital experiences across web and app, from discovery through launch and optimization. Candidates should bring 5+ years of digital experience design, a strong end-t
Technical Product Delivery Manager – PROS
Abu Dhabi, UAE
Etihad is seeking a Technical Product Delivery Manager to lead delivery and operations for airline Revenue Management and Group Sales platforms, especially PROS and their Amadeus ecosystem integrations. Candidates need s
B2 Aircraft Engineer (with Base Maintenance)
Abu Dhabi, UAE
Etihad seeks experienced, certifying B2 Aircraft Engineers with Base Maintenance experience to perform and certify aircraft maintenance and guide technicians. Applicants need a valid qualifying Aircraft Maintenance Licen
Colour Material Finish Design Manager
Abu Dhabi, UAE
Etihad is seeking a Colour, Material and Finish design manager to shape the look and tactile experience of its brand across aircraft, products, and ground environments. The role leads material concepts and development wi
Senior Manager Customer Journey Strategy
Abu Dhabi, UAE
Etihad is seeking a senior customer journey strategist to shape personalized experiences across travel, loyalty, and partner journeys. The role leads journey strategy, measurement, stakeholder alignment, and G360 use-cas
Social Strategy & Planning Manager (UAE National)
Abu Dhabi, UAE
The employer is seeking a manager to own social media strategy, planning, governance, and performance optimisation across platforms. Candidates need a relevant bachelor’s degree, 6+ years in social media strategy, planni
PMO Manager - Guest 360
Abu Dhabi, UAE
Etihad seeks a PMO Manager to build commercial cases, model revenue impact, and track financial results for Guest 360 journey initiatives. The role calls for a finance, economics, business analytics, or related degree, 5
UX/UI Designer
Abu Dhabi, UAE
UX/UI Designer
Abu Dhabi, UAE
Technical Product Delivery Manager – PROS
Abu Dhabi, UAE
B2 Aircraft Engineer (with Base Maintenance)
Abu Dhabi, UAE
Colour Material Finish Design Manager
Abu Dhabi, UAE
Senior Manager Customer Journey Strategy
Abu Dhabi, UAE
Social Strategy & Planning Manager (UAE National)
Abu Dhabi, UAE
PMO Manager - Guest 360
Abu Dhabi, UAE