Team Support Officer
Role Overview
Serve as a primary point of contact for internal and external matters and facilitate the overall operation of the team.
Provide administrative support to the Executive Director and support timely, confidential, and accurate information flow.
Key Skills for This Role
Full Job Posting
Role Overview
Serve as a primary point of contact for internal and external matters and facilitate the overall operation of the team.
Provide administrative support to the Executive Director and support timely, confidential, and accurate information flow.
Responsibilities and Duties
- Provide general administration, secretarial, and personal assistance to the Executive Director.
- Arrange meetings, seminars, conferences, client meetings, travel, hotel reservations, and related requirements.
- Manage correspondence, calls, emails, faxes, mail, document production, and information distribution.
- Attend meetings, record minutes, prepare reports and presentations, and maintain accurate spreadsheets and databases.
- Track team expenses, prepare weekly, monthly, and quarterly reports, and maintain the office filing system.
- Liaise between the Executive Director, senior management, employees, clients, administrators, and external partners.
Qualifications and Experience
- A degree is preferred.
- Minimum five years of relevant administrative work experience.
- Fluent English, both written and spoken.
- Ability to handle highly confidential information with discretion and work under minimal supervision.
Technical Skills and Competencies
- Excellent Microsoft Office knowledge, including PowerPoint, Visio, Word, Excel, and Outlook.
- Strong administrative, organizational, time management, communication, and coordination skills.
- Highly organized, professional, dependable, discreet, trustworthy, and able to support senior leadership in a sensitive environment.
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