Strata Coordinator

About FirstService Residential

Job overview

Responsibilities

• Support Strata Managers and Regional Directors with portfolio administration, documents, records and databases.
• Manage work orders in CSS workflows, track progress and report challenges.
• Attend evening council meetings and AGMs, assist with registration and document management, and take and finalize minutes.
• Respond to resident inquiries through RSS under Regional Director direction.
• Communicate management changes and portfolio updates to vendors and stakeholders; maintain contact directories.
• Participate in training and build knowledge of strata operations, bylaws, governance, compliance and internal tools.
• Travel between strata portfolios based on operational needs.

Skills and qualifications

• A Strata Manager License is required.
• At least one year of administrative experience with high-volume document production is preferred.
• Requires Microsoft Word document-formatting knowledge, database familiarity, accurate proofreading and strong attention to detail.
• Requires adaptability, collaborative and interpersonal skills, a customer service mindset, and ability to work independently.

Schedule

• Occasional evening council meeting and AGM attendance is required.
• Management may adjust responsibilities and schedules to meet business objectives.

Compensation and benefits

• Compensation is $45,000–$50,000 per annum.
• Full-time associates are eligible for health and dental benefits, time off, paid holidays, an Employee Assistance Program and tuition reimbursement.