Concierge
Role Overview
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to solve problems and diffuse sticky situations.
Full Job Posting
About FirstService Residential
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.
Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.
Job Overview
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to solve problems and diffuse sticky situations.
Skills and Qualifications
- Previous experience with strata buildings is an asset
- At least one year of direct/in person Customer Service Experience is required
- Excellent written and oral command of the English language is necessary in order to be able to work efficiently and communicate appropriately with our clients and our support staff
Physical Requirements
- Ability to patrol the property including stairs, hallways, interior, and exterior
- Ability to safely receive, store, and handle standard packages received from couriers and carriers
- Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)
Location
- Kelowna, BC
Shifts Available
Saturday – Sunday: 8am - 4pm and 4pm - 12am
What We Offer
- As a part-time associate, you will be eligible for our Employee Assistance Plan
Compensation
- $20 - $22 per hour
- Please ensure to include a copy of your resume, highlighting your qualifications and the reasons why you think you would be a good fit for our company.
FirstService Residential is proud to be an equal opportunity workplace.
- It is our policy to promote equal employment opportunities for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.
- IN2018
About FirstService Residential
North American full-service residential property management company serving boards, owners, developers, and community associations.
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