Condominium Manager

Role overview

Duties and responsibilities

• Manage property operations in line with company objectives and service standards.
• Set goals with the Regional Director and ensure company and client goals are met.
• Manage teams across properties and maintain standards for processes, methods, and personnel.
• Improve and quality-control property management processes to maximize productivity and service quality.
• Investigate and resolve issues and maintain relationships with boards of directors and internal departments.
• Conduct regular site inspections, identify deficiencies, and recommend action plans.
• Maintain employee-employer relations and communicate regulatory changes to staff.
• Direct staff training when procedures change to meet compliance requirements.

Education and experience

• General License in good standing and an RCM or other recognized property management designation.
• At least five years of condominium management experience.
• Bachelor's degree in business or a related field from an accredited institution.
• Working knowledge and experience in commercial real estate financial accounting, reporting, and budgeting.
• Experience in maintenance, construction, engineering, and building management is an asset.

Knowledge and skills

• Knowledge and application of the Condominium Act in community operations.
• Strong organization, motivation, leadership, management, interpersonal, and customer service skills.
• Critical thinking, complex problem solving, judgment, and decision-making ability.
• Ability to interpret technical procedures, leases, and regulations.
• Building mechanical operations knowledge is preferred.
• Strong Microsoft Word, Excel, and Outlook skills.

Schedule and travel

• Must be available for emergency on-call and after-hours service and evening meetings.
• Travel to the head office is required.

Compensation

• Compensation is $85,000 to $91,000 plus benefits; the posting does not specify the pay cadence.

Benefits

• Benefits include a Health Spending Account and Workperks; the employer also describes training and professional development support.