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Stakeholder Engagement – Manager

Homes England
Birmingham, GBR
Full-time
Senior
Onsite
Discovered 3 weeks ago
Stakeholder engagementStakeholder relationship managementCustomer serviceIssue resolutionNegotiationPersuasion

Full Job Posting

About the role

Supports the Cladding Safety Scheme, which provides financial support to remediate buildings with cladding systems presenting unacceptable life-safety risks.

Works with the stakeholder engagement team and supports the Head of Product and Stakeholder Engagement.

Helps improve relationships with stakeholders and the effective running of the programme.

Responsibilities

  • Build productive working relationships with internal and external stakeholders.
  • Support resolution of complex issues and help create solutions for effective, consistent programme delivery.
  • Improve stakeholder engagement and the experience of applicants and residents.
  • Manage competing priorities and engage with senior stakeholders while considering commercial and operational impacts.

About you

  • Used to managing competing priorities and looking for ways to improve and innovate.
  • Comfortable supporting resolution of complex stakeholder issues and building productive relationships.
  • Proficient in delivering excellent service and supporting programme delivery.
  • Resilient and comfortable managing senior stakeholders; able to negotiate and persuade.
  • Understands the commercial and operational impact of the team's work.

Workplace

  • The employer states a 50/50 hybrid working arrangement.

Benefits

  • Competitive salary and 33 days of annual leave.
  • Membership of the Homes and Communities Agency contributory defined benefit pension scheme.
  • Employee assistance programme, healthcare plans, financial wellbeing support, discounts, and employee network groups.

Recruitment dates

  • Closing date: 19 October 2026.
  • Interviews are planned from the week commencing 26 October 2026.

About Homes England

Homes England is the Housing and Regeneration Agency, working with public and private sector partners to support affordable homes, regeneration, and building safety.

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