SrMgr-Sales I

Role summary

Education and experience

• High school diploma or GED plus 2 years of experience in sales and marketing, guest services, front desk, or a related professional area; alternatively, a two-year degree in business administration, marketing, hotel and restaurant management, or a related major with no work experience required.

Sales and revenue

• Target group and catering accounts, markets, or segments through proactive solicitation and account development; partner with group and catering colleagues to manage opportunities.
• Respond to property group and catering opportunities outside Event Booking Center parameters, or handle all opportunities where the property does not participate in an EBC.
• Identify, qualify, and solicit new business to achieve personal and property revenue goals; prioritize accounts with significant potential.
• Develop sales plans, design and sell catered events, and maximize revenue by upselling packages, food, and beverage.
• Assess competitors, economic trends, supply, and demand; select opportunities suited to market conditions and property needs and negotiate contracts to close business.

Customer service and relationships

• Manage complex business with significant revenue potential and customer expectations; build relationships with new and existing customers to secure future bookings through sales calls, entertainment, familiarization trips, and trade shows.
• Develop community relationships and coordinate sales efforts with off-property channels, Market Sales, and Strategic Accounts.
• Deliver service excellence and customer service standards before and during programs and events; understand customer needs and recommend suitable features and services to build satisfaction and loyalty.
• Manage relationships with internal and external stakeholders and use sales resources and administrative support.

Additional duties

• Conduct site inspections and create contracts as required.
• Support booked business operations, including generating proposals, writing contracts, and customer correspondence.
• Use the company intranet for resources and information.

Work arrangement

• The posting states that the position is not remote and lists a property location in Lusail, Qatar.

About the employer