Software Development Engineer 4

About the Team and Role

Technical Leadership and Architecture

• Define and evolve architecture across multiple Mobility services and resolve cross-team bottlenecks.
• Lead architecture reviews and technical workshops with engineering, product, security, compliance, operations, and partner teams.
• Establish reusable patterns, reference architectures, libraries, and frameworks for APIs, service communication, events, data access, observability, and cloud infrastructure.
• Set standards for REST APIs, gRPC APIs, ODATA, SQL, service contracts, versioning, compatibility, and integration patterns.
• Design secure, scalable, highly available, and resilient internet-scale systems.

Security, Reliability, and Delivery

• Drive security-by-design and compliance-by-design practices, including threat modeling, API security, authorization, PCI DSS considerations, data protection, and auditability.
• Define SLI, SLO, operational readiness, and observability standards and drive chaos testing and resilience improvements.
• Create reusable CI/CD and infrastructure-as-code patterns using Helm, Argo workflows, Terraform, and secure cloud resource templates.
• Promote unit, integration, contract, end-to-end, concurrency, and performance testing.
• Debug complex service-boundary issues, lead major incident resolution, and drive corrective actions and lasting reliability improvements.

Collaboration, Mentoring, and AI

• Build self-service tools, dashboards, and automation that help engineers, support teams, and operational partners diagnose and resolve issues.
• Shape cross-team roadmaps by identifying dependencies, critical-path risks, architectural constraints, and technical debt.
• Translate architecture risks and technology investments into customer, revenue, efficiency, and risk outcomes.
• Mentor senior engineers and promote thoughtful technical decision-making and inclusive collaboration.
• Evaluate emerging technologies and leverage AI-enabled development tools and responsible AI solutions where they create measurable value.
• Maintain architecture decision records, design documents, reference implementations, runbooks, corrective-action documents, and readiness plans.

Experience and Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 7–12 years of professional software engineering experience with technical leadership across multiple teams or systems.
• Deep understanding of data structures, algorithms, object-oriented design, distributed systems, and complex problem solving.
• Experience designing internet-scale services with strong scalability, availability, security, reliability, and operability.
• Expertise in Java or C#, Spring Boot, RESTful APIs, ODATA, gRPC, and SQL-based systems.
• Experience with event-driven architecture, Kafka, cloud-native architecture, Docker, Kubernetes, and infrastructure as code.
• Experience with observability, SLI/SLO, incident management, resilience testing, production readiness, secure API design, threat modeling, and regulated payment environments.
• Experience with AI-enabled development tools and production-grade AI agents, copilots, multi-agent systems, or distributed AI architectures.

Preferred Qualifications

• Master’s degree in Computer Science, Software Engineering, or a related field is preferred.
• Experience in card payments, fleet management, mobility, fintech, mobile development, platform modernization, reliability initiatives, or internal developer platforms is preferred.
• Experience building AI skills and deploying AI solutions to production is preferred.
• Familiarity with Pinecone, Weaviate, OpenSearch, Milvus, AI evaluation, safety, governance, and responsible AI principles is preferred.