Social & Community Manager
Role Overview
Own and shape FundedNext's voice across social and community platforms in a fast-paced fintech environment.
Build the engagement engine connecting a global community of traders.
Key Skills for This Role
Full Job Posting
Role Overview
Own and shape FundedNext's voice across social and community platforms in a fast-paced fintech environment.
Build the engagement engine connecting a global community of traders.
Platform and Community Management
- Manage FundedNext's presence on X, Instagram, Facebook, LinkedIn, TikTok, Discord, Telegram, Reddit, and trading forums.
- Set posting cadence, content approach, and engagement strategy independently.
- Develop platform-specific content tailored to each audience and community culture.
- Schedule and publish content with consistent brand voice and creative direction.
- Lead moderation across Discord, Telegram, Reddit, and trading forums.
- Enforce guidelines, manage member behavior, and maintain safe, positive environments.
- Interact with audiences through comments, direct messages, reactions, and discussions.
- Resolve sensitive interactions using sound judgment and escalate high-risk cases.
- Track reach, impressions, engagement rate, follower growth, response time, and active member counts.
- Translate performance insights into actionable recommendations.
- Execute social and community campaigns end to end and coordinate assets for timely delivery.
- Integrate AI tools such as ChatGPT or Midjourney to improve efficiency and output quality.
Must Have
- 2–3 years managing social media and/or community platforms independently.
- A strong portfolio of platform ownership, content creation, and campaign execution.
- Hands-on experience with Discord, Telegram, X, Instagram, Facebook, TikTok, Reddit, or trading forums.
- Familiarity with scheduling tools including Publer, Emplifi, or PostBridge.
- Familiarity with platform-native analytics including Meta Business Suite, X Analytics, TikTok Analytics, or Discord Insights.
- Demonstrated ability to moderate communities and enforce guidelines.
Strong Plus
- Exposure to fintech, prop trading, or trading communities.
- Meta Social Media Marketing, HubSpot Social Media, or Google Analytics certification.
- Experience using ChatGPT or Midjourney for content ideation and creation.
Interview Process
- The process includes an HR interview, a session with Talent Acquisition and the Social Lead, and a final interview with the Head of Department and Talent Acquisition Lead.
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