Service Sales Engineer - HVAC

About the Role

How You Will Make an Impact

• Drive HVAC service sales growth, expand the customer base, and maximize recurring revenue through AMC, O&M contracts, repair services, retrofits, upgrades, and spare parts sales.
• Identify and develop new business opportunities across commercial, industrial, and enterprise customer segments.
• Build and maintain strong relationships with customers, facility managers, consultants, contractors, and key decision-makers.
• Conduct regular customer visits to understand operational requirements, assess equipment conditions, and recommend tailored HVAC solutions.
• Prepare technical and commercial proposals, quotations, and service offers.
• Follow up on quotations, negotiate commercial terms, and convert opportunities into profitable contracts.
• Identify and promote value-added opportunities including repairs, retrofits, spare parts, preventive maintenance, and energy-efficiency solutions.
• Coordinate with service operations, technical teams, and spare parts departments.
• Manage the sales pipeline and maintain accurate CRM records.
• Monitor market trends, competitor activities, and emerging business opportunities.
• Ensure compliance with company policies, commercial procedures, quality standards, and HSE requirements.

What You Need To Succeed

• Bachelor's degree in Mechanical Engineering or a related engineering discipline.
• Minimum 3 years of relevant experience in HVAC service sales and maintenance contracts.
• Strong knowledge of HVAC equipment, including chillers, VRF systems, AHUs, and FCUs.
• Proven ability to develop new business, manage customer accounts, negotiate commercial agreements, and achieve sales targets.
• Good commercial awareness, including pricing, profitability, and contract management.
• Ability to prepare competitive proposals, quotations, and commercial offers.
• Excellent communication, presentation, planning, time management, analytical, and problem-solving skills.
• Proficiency in Microsoft Office applications and CRM systems.
• Self-motivated, results-oriented, and capable of working independently while collaborating with cross-functional teams.
• Willingness to conduct regular customer visits and develop business across the assigned territory.

Preferred Qualifications

• Experience in HVAC service sales within the Eastern Region of Saudi Arabia is highly desirable.
• Experience serving enterprise customers, industrial facilities, commercial buildings, and facility management companies is an advantage.

About Daikin