Senior Software Support Engineer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Our client, a leading financial services organization in Dubai, is seeking a Senior Support Engineer – Application Support to manage and support mission-critical banking applications.
Key Skills for This Role
Full Job Posting
Overview
Our client, a leading financial services organization in Dubai, is seeking a
Senior Support Engineer – Application Support
to manage and support mission-critical banking applications.
This role requires strong expertise in production support, incident management, and maintaining high availability of enterprise systems within a regulated environment.
Key Responsibilities
- Provide
- L2/L3 production support
- for banking applications built on .NET Core and Angular
- Monitor and ensure
- high availability, performance, and reliability
- of critical systems
- Investigate and resolve
- production incidents
- , including application errors, performance bottlenecks, and integration failures
- Support
- microservices-based architecture
- , including troubleshooting Kafka message flows and distributed systems
- Perform
- root cause analysis (RCA)
- and implement preventive measures to avoid recurrence
- Analyze logs, traces, and metrics using
Azure Monitor And Application Insights
- Work closely with
- development, architecture, and DevOps teams
- to deploy fixes and enhancements
- Ensure adherence to
- banking security, compliance, and audit requirements
- Communicate effectively with business stakeholders during incidents and provide timely updates
- Participate in
- on-call support rotations
- , if required
Backend & Apis
- Strong hands-on experience in
- .NET Core 6
- and
Entity Framework
- Experience in troubleshooting REST APIs and backend services
Frontend Awareness
- Working knowledge of
Database & Data Handling
- Expertise in
Azure Ms Sql Managed Instance
- Strong SQL skills for data analysis, troubleshooting, and performance tuning
Architecture & Systems
- Experience with
- microservices architecture
- , including
- CQRS and choreography patterns
- Understanding of distributed systems in a
- high-availability environment
Messaging & Integration
- Hands-on experience with
Kafka
and
Monitoring & Logging
- Proficiency in
Caching & Nosql
- Experience with
Redis
and
Testing & Tools
- Familiarity with
Nunit
- Experience using
- Postman and cURL
- for API testing
Identity & Access Management
- Experience with
Preferred Experience
- Prior experience supporting
- core banking, payments, or financial systems
- Exposure to
- regulatory and compliance environments
- within banking or financial services
- Experience handling
- high-volume, transaction-based systems
Soft Skills
- Strong
- analytical and problem-solving skills
- under pressure
- Excellent
- communication and stakeholder management
Skills
- Ability to work in a
- 24/7 support environment
- High level of
- ownership, accountability, and attention to detail
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at UnfoldHR
Thermodynamics Engineer – Advanced Cooling & AWG Systems
Abu Dhabi, UAE
About the job Thermodynamics Engineer – Advanced Cooling & AWG Systems We are seeking an experienced Thermodynamics Engineer to lead the design, development, and optimization of advanced cooling and dehumidification syst
Senior Application Support Engineer
Abu Dhabi Emirate, UAE
Our client, a leading financial services organization in Abu Dhabi, is seeking a Senior Support Engineer – Application Support to manage and support mission-critical banking applications. This role requires strong expert
Technical Sales Manager
Abu Dhabi Emirate, UAE
We are seeking a highly driven and technically proficient Technical Sales Manager to lead the sales of atmospheric water generation (AWG) systems to large-scale organizations across the UAE, including government entities
Fertilizer Trader
Dubai, UAE
We are seeking a highly experienced and commercially driven Fertilizer Trader to join our trading team in Dubai. The successful candidate will be responsible for originating, sourcing, marketing, and executing internatio
Fertilizer & Petrochemicals Trader
Dubai, UAE
We are seeking a highly experienced and commercially driven Fertilizer / Petrochemicals Trader to join our trading team in Dubai. The successful candidate will be responsible for originating, sourcing, marketing, and exe
Microsoft System Server Engineer
Abu Dhabi, UAE
We are currently looking to hire a Microsoft System Server Engineer for our Abu Dhabi office. This is an urgent opportunity for a skilled professional to manage and enhance a Microsoft-based server environment, ensuring
Senior Application Support Engineer
Abu Dhabi Emirate, UAE
Our client, a leading financial services organization in Abu Dhabi, is seeking a Senior Support Engineer – Application Support to manage and support mission-critical banking applications. This role requires strong expert
Microsoft System Server Engineer
Abu Dhabi, UAE
About The Job Microsoft System Server Engineer Our client in Abu Dhabi is looking to hire a Microsoft System Server Engineer to join their team immediately. The ideal candidate will be responsible for maintaining and enh
Thermodynamics Engineer – Advanced Cooling & AWG Systems
Abu Dhabi, UAE
Senior Application Support Engineer
Abu Dhabi Emirate, UAE
Technical Sales Manager
Abu Dhabi Emirate, UAE
Fertilizer Trader
Dubai, UAE
Fertilizer & Petrochemicals Trader
Dubai, UAE
Microsoft System Server Engineer
Abu Dhabi, UAE
Senior Application Support Engineer
Abu Dhabi Emirate, UAE
Microsoft System Server Engineer
Abu Dhabi, UAE