Senior Application Support Engineer
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Key skills for this role
About the Role
Our client, a leading financial services organization in Abu Dhabi, is seeking a Senior Support Engineer – Application Support to manage and support mission-critical banking applications.
Key Skills for This Role
Full Job Posting
Overview
Our client, a leading financial services organization in Abu Dhabi, is seeking a
Senior Support Engineer – Application Support
to manage and support mission-critical banking applications.
This role requires strong expertise in production support, incident management, and maintaining high availability of enterprise systems within a regulated environment.
Mandatory Requirement
: Candidates must have hands-on experience working on
Npss (National Payment Systems Strategy) Platforms And Application
s and possess strong expertise in the
.NET Core technology stac
k.
Applications from candidates without relevant NPSS experience will not be considered
.
Key Responsibiliti
- esProvid
- e L2/L3 production suppo
- rt for banking applications built on .NET Core and Angul
- **arNPSS implementation in the UAE banking ecosystem**
- . Monitor and ensur
- e high availability, performance, and reliabili
- ty of critical syste
- msInvestigate and resolv
- e production inciden
- ts, including application errors, performance bottlenecks, and integration failur
- esSuppor
- t microservices-based architectu
- re, including troubleshooting Kafka message flows and distributed syste
- msPerfor
- m root cause analysis (RC
- A) and implement preventive measures to avoid recurren
- ceAnalyze logs, traces, and metrics usin
- g Azure Monitor and Application Insigh
- tsWork closely wit
- h development, architecture, and DevOps tea
- ms to deploy fixes and enhancemen
- tsEnsure adherence t
- o banking security, compliance, and audit requiremen
- tsCommunicate effectively with business stakeholders during incidents and provide timely updat
- esParticipate i
- n on-call support rotatio
- ns, if requir
- ed
Required Skills & Technical Expert
- iseBackend & A
- PIsStrong hands-on experience
- in .NET Cor
- e 6 a
- nd Entity Framew
- orkExperience in troubleshooting REST APIs and backend servi
- cesFrontend Awaren
- essWorking knowledge
- of Angular
8+Database & Data Handl
- ingExpertise
In Azure Ms Sql Managed Insta
- nceStrong SQL skills for data analysis, troubleshooting, and performance tun
- ingArchitecture & Syst
- emsExperience wi
- th microservices architect
- ure, includi
- ng CQRS and choreography patte
- rnsUnderstanding of distributed systems in
- a high-availability environm
- entMessaging & Integrat
- ionHands-on experience wi
- th Ka
- fka a
- nd Red Hat
Amqmonitoring & Logg
- ingProficiency
- in Azure Monitor, Log Analytics, and Application Insig
- htsCaching & No
- SQLExperience wi
- th Re
- dis a
- nd Cosmos
Dbtesting & To
- olsFamiliarity wi
- th NU
- nitExperience usi
- ng Postman and c
- URL for API test
Ingidentity & Access Managem
- entExperience wi
- th Keycloak (ID
Am)Preferred Experie
- ncePrior experience supporti
- ng core banking, payments, or financial systems NPSS Product or IPP Instant payment platf
- ormExposure
- to regulatory and compliance environme
- nts within banking or financial servi
- cesExperience handli
- ng high-volume, transaction-based syst
- emsSoft Ski
- llsStro
- ng analytical and problem-solving ski
- lls under press
- ureExcelle
- nt communication and stakeholder managem
- ent ski
- llsAbility to work in
- a 24/7 support environm
- entHigh level
- of ownership, accountability, and attention to det
- ail
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