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Senior Manager

Deloitte
Toronto, CAN
Onsite
Discovered 1 weeks ago
Organizational change managementBusiness transformationFinancial services and insuranceTechnology adoption and transformationStakeholder engagementCommunications

Full Job Posting

Role overview

Senior Manager in Deloitte’s Organization & Work Transformation practice and Strategic & Technology Change team.

Advises executive clients on complex business and organizational transformation, with a focus on Financial Services and Insurance.

What the role does

  • Guide clients through complex business and technology transformation and implement change at scale.
  • Design and implement change programs that support sustainable business and human outcomes.
  • Lead consulting teams serving banking, insurance, and investment management clients.
  • Coach and mentor teams and contribute to their development.
  • Lead business development and support practice innovation and growth, including GenAI and Future Workforce topics.
  • Manage client relationships and accounts to grow and sustain the practice.

Candidate qualifications

  • 10+ years of experience in Organizational Change Management or a related field such as communications, stakeholder engagement, learning development, culture, or behavior.
  • Deep experience working in or with Financial Services and Insurance.
  • Proven experience leading and implementing large-scale, complex organizational change programs, including technology adoption, strategic change, or cultural adoption.
  • Experience delivering transformations in Financial Services and Insurance is ideal.
  • Professional services organization experience is ideal.
  • Knowledge of relevant industry trends and their implications for organizational transformation.
  • Strong client service, results delivery, collaboration, and cross-business relationship skills.

Practice context

Organization & Work Transformation aims to improve people’s experience and performance while aligning organizations with business strategy.

Strategic & Technology Change supports transformations including ERP implementations and organizational restructuring.

The team operates as a national Canadian practice with practitioners across the country.

Work arrangement

  • The role is listed as hybrid, with Toronto as the primary and available location.

Employment

Job type is permanent.

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