Project Manager, Global Talent Operations
Role Overview
Global Talent Operations delivers talent technology platforms, tools, content, and services across the Deloitte network.
The Digital and Data Enablement team supports global talent technology projects from strategy through implementation, adoption, and transition to ongoing operations.
The Project Manager works with service offering teams, delivery partners, and stakeholders and serves as product owner for new or decommissioning services, products, or priorities.
Key Skills for This Role
Full Job Posting
Role overview
Global Talent Operations delivers talent technology platforms, tools, content, and services across the Deloitte network.
The Digital and Data Enablement team supports global talent technology projects from strategy through implementation, adoption, and transition to ongoing operations.
The Project Manager works with service offering teams, delivery partners, and stakeholders and serves as product owner for new or decommissioning services, products, or priorities.
Responsibilities
- Drive cross-functional teams to deliver complex global projects from concept and strategy through practical execution.
- Align technical teams, vendors, member firms, and internal leaders, and facilitate structured decision-making.
- Translate business requirements into strategies that support operational needs and long-term transformation.
- Lead talent technology implementations, major updates, system decommissioning, and data or reporting projects.
- Manage project risks, issues, remediation plans, and escalations; communicate factors, alternatives, and actionable plans.
- Build detailed project schedules and promote collaboration through team sites.
- Prepare audience-specific communications, presentations, reports, and dashboards on project progress, outcomes, risks, and issues.
- Lead project teams and foster collaboration and continuous process improvement.
Required qualifications
- At least 5 years of relevant experience with large, complex, cross-functional initiatives and/or enterprise talent platforms.
- At least 3 years of product management experience owning and driving product roadmaps, backlogs, and release delivery.
- Bachelor’s degree in Computer Science, Business Administration, Learning Technology, or Human Resources, or equivalent educational or professional experience.
- Strong communication, presentation, stakeholder management, and relationship-building skills in a global, virtual, cross-functional environment.
Other qualifications
- Ability to balance strategic thinking with practical delivery, stakeholder alignment, ambiguity, and competing priorities.
- Understanding of technology and operational processes and their connection to business needs.
- Analytical ability to turn data, user feedback, platform trends, and stakeholder needs into actionable recommendations.
- Ability to influence without authority and align technology, business, vendor, and operations teams.
- Commitment to an inclusive, engaging experience for global stakeholders.
Compensation
- Salary range is $85,000–$156,000; individuals may be eligible for a bonus program.
Work model and locations
- Work model is remote.
- Available locations listed are Toronto, Halifax, and Ottawa, Canada.
Benefits
- Total rewards include wellness and flexible benefits, paid vacation, firm-wide closure days, learning and development days, flexible work arrangements, and a hybrid work structure.
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