Security Coordinator - Investigation & Crime Prevention Unit
Role Overview
Support security operations and help ensure compliance with security policies, the Airline Security Program, and the Security Management System.
Collate, record, and analyze irregularities and assist with investigations, alerting, and reporting.
Key Skills for This Role
Full Job Posting
Role Purpose
Support security operations and help ensure compliance with security policies, the Airline Security Program, and the Security Management System.
Collate, record, and analyze irregularities and assist with investigations, alerting, and reporting.
Documents and Airport Checks
- Maintain current documents, manuals, and audit records; contribute to reviewing SOPs, contracts, and other operational documents.
- Liaise with authorities across the network to prevent the carriage of inadmissible passengers.
- Support training for Emirates and ground-handling staff on detecting and intercepting illegal immigration.
Cargo, Facilities, and Security Operations
- Investigate cargo discrepancies and audit cargo-handling processes in landside and airside operations.
- Coordinate surveillance and monitoring work related to CCTV cameras and access control.
- Review reported incidents daily and decide on actions; follow up with outsourced supervisors and patrol guards on operations, procedures, SOPs, staff knowledge, and training.
- Support approvals and movement monitoring for specified passengers and firearm transportation through liaison with relevant stakeholders.
- Disseminate security-program information and updates to departments and outstations in line with relevant aviation security regulations.
Fraud Prevention and Investigation
- Record ticket and credit-card fraud alerts and incidents, maintain the fraud database, and prepare timely alerts for network stations.
- Use reservation, check-in, and other data systems to investigate suspected fraudulent ticket use.
- Coordinate evidence gathering for cases involving group staff and independently handle less complex investigations, preparing reports and recommendations.
Qualifications and Experience
- 12 years of schooling or equivalent.
- At least 3 years of security experience.
- Comprehensive report-writing ability and computer literacy are required.
- Aviation, supervision, and root cause analysis experience are advantageous.
- Investigation experience is advantageous.
- Risk assessment experience is advantageous.
Salary and Benefits
- The employer describes salary and travel benefits, including discounts on flights and hotel stays; no compensation cadence or amount is stated.
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