Sales Supervisor - (iCAUR)
Skills
About This Role
**Sales Supervisor / Team Leader (
*iCAUR)*
\| Autorun Dealership**
Brand
*iCAUR*
（Autorun Dealership）
Autorun
is hiring a high-performing
Sales Supervisor / Team Leader
to lead our
iCAUR
sales team in Dubai.
This role is responsible for driving showroom and digital lead conversion, coaching the team to consistently exceed targets, and ensuring a premium customer experience from enquiry to delivery.
Key Responsibilities
- Lead, coach, and motivate a team of Sales Executives to achieve
- monthly and quarterly unit, revenue, gross profit.
- Own daily sales execution: lead allocation, follow-up cadence, showroom coverage, customer appointments, test drives, negotiation support, and closing.
- Manage and improve
- lead-to-sale conversion
- across walk-ins, digital enquiries, call-ins, and referral channels.
- Ensure excellent
- CRM discipline
- : accurate pipeline stages, forecasting, response time SLAs, and data quality.
- Conduct regular 1:1s and performance reviews; implement improvement plans for underperformance.
- Ensure smooth coordination with
- F&I, admin/registration, and aftersales
- to deliver a seamless customer journey.
- Support escalations, manage complex negotiations, and handle key customer cases when required.
- Monitor and report team performance （daily/weekly/monthly） lead response, appointments, test drives, closing ratio, cancellations, and delivery metrics.
- Maintain showroom standards, product knowledge, competitor awareness, and adherence to pricing/discount approvals.
- Assist with recruitment, onboarding, and training of new Sales Executives.
Requirements
- **4–8 years**
- of automotive sales experience, with
- 2–3 years
- in a
- supervisory/team leader role dealership background is a must）.
- Proven ability to deliver targets through strong coaching and sales process execution.
- Strong knowledge of the UAE automotive market and customer expectations.
- Confident in objection handling, negotiation, and deal structuring (including trade-in support).
- Experienced with CRM systems and performance reporting.
- Strong communication skills in English （Arabic is a plus).
- Presentable, customer-centric, and able to lead by example on the showroom floor.
- UAE driving license is a must.
What We Offer
- Competitive salary + commission/incentives.
- Company-provided medical insurance and residence visa as per UAE law.
- Career growth within Autorun and brand exposure through
- *iCAUR*
- Supportive team and structured workflows to help you succeed.
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