Sales/Patient Coordinator
Role Overview
Supports daily clinic operations and helps ensure a smooth patient experience.
Assists patients throughout their visit, provides clinic information, and supports appointment coordination.
Key Skills for This Role
Full Job Posting
Role overview
Supports daily clinic operations and helps ensure a smooth patient experience.
Assists patients throughout their visit, provides clinic information, and supports appointment coordination.
Key responsibilities
- Welcome patients and answer inquiries in person, by phone, and through digital channels.
- Coordinate appointments and follow-ups; provide information about clinic services, packages, and procedures.
- Support patient flow across reception, clinical, and administrative teams; maintain accurate records and update systems.
- Follow up with patients, assist with coordination-related administration, and adhere to clinic policies and confidentiality standards.
Requirements
- Previous experience as a Patient Coordinator, Customer Service Executive, or similar role.
- Medical, aesthetic, or healthcare clinic experience is an advantage.
- Strong communication and interpersonal skills, customer focus, attention to detail, and ability to multitask in a fast-paced environment.
- Basic computer skills; clinic-system or CRM familiarity is a plus.
Workplace and employment
- Full-time, permanent role.
- Work location is in person.
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