Clinic Receptionist
Role Overview
Well Touch Medical Centre is seeking a professional, customer-focused receptionist for its aesthetic clinic.
The receptionist will be the first point of contact for clients and support smooth front desk operations.
Key Skills for This Role
Full Job Posting
Role overview
Well Touch Medical Centre is seeking a professional, customer-focused receptionist for its aesthetic clinic.
The receptionist will be the first point of contact for clients and support smooth front desk operations.
Key responsibilities
- Greet and assist clients professionally and courteously.
- Manage appointment scheduling, confirmations, and follow-ups.
- Answer calls, respond to inquiries, and direct calls appropriately.
- Maintain accurate client records and update information in the system.
- Coordinate with medical and clinical staff for smooth daily operations.
- Handle payments, invoices, and basic front desk documentation.
- Keep the reception area clean, organized, and presentable.
- Follow clinic policies and confidentiality and data protection standards.
Requirements
- High school diploma or equivalent.
- Previous receptionist or customer service experience; aesthetic or medical clinic experience is a plus.
- Excellent communication and interpersonal skills.
- Basic computer skills and familiarity with scheduling systems.
- Ability to multitask in a fast-paced environment.
- Professional appearance and positive attitude.
Workplace and employment
- Work is in person.
- The position is full-time and permanent.
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