Credit collection officer

Overview

Accounts Receivable & Collections

• Monitor customer accounts to identify overdue invoices and pending payments
• Follow up with clients via calls, emails, and meetings to ensure timely collections
• Maintain an updated aging report and track payment status regularly
• Coordinate with clients to resolve billing disputes and payment issues

Credit Control Management

• Support in assessing client creditworthiness when required
• Ensure credit terms are followed as per company policies and contracts
• Monitor credit limits and highlight high-risk accounts to management
• Assist in reducing overdue balances and improving cash flow

Coordination & Communication

• Liaise with project, procurement, and finance teams for invoice accuracy
• Coordinate with clients to clarify billing details and resolve discrepancies
• Maintain professional communication with clients while ensuring payment compliance
• Escalate critical overdue cases to management when necessary

Reporting & Documentation

• Prepare weekly and monthly collection reports
• Maintain accurate records of payment follow-ups and collection status
• Track receivables performance and highlight key trends
• Support audit requirements with proper documentation

Invoice & Payment Support

• Verify invoices before sending to clients to ensure accuracy
• Track invoice submission and acknowledgment from clients
• Follow up on payment certificates and approvals when required
• Support reconciliation of accounts receivable records

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• 2–5 years of experience in credit control or collections (construction industry preferred)
• Strong understanding of accounts receivable processes
• Good negotiation and communication skills
• Strong follow-up and problem-solving ability
• Proficiency in MS Excel and accounting/ERP systems
• Ability to handle pressure and multiple accounts simultaneously

Preferred Profile

• UAE experience in construction, landscaping, or contracting companies
• Familiarity with project-based invoicing and payment cycles
• Strong client management and conflict resolution skills
• Immediate joiners preferred