Sales Director

Position Overview

Strategic & Commercial Leadership

• Develop and implement a data-driven sales strategy to achieve growth and profitability goals.
• Use AI-powered insights to identify target customer segments, optimize pricing, and enhance lead prioritization.
• Collaborate with marketing and digital teams to design predictive campaigns for acquisition and retention.
• Build and scale advisory-led sales models that deliver exceptional service quality.

Talent Acquisition & Development

• Hire, train, and mentor high-calibre sales professionals specialized in health insurance.
• Utilize AI-based assessments to identify talent with strong advisory and compliance acumen.
• Partner with HR and L&D to implement AI-enabled learning and performance analytics programs.
• Promote a culture of learning, ethics and excellence.

Collaboration with Internal Teams

• Partner with Marketing to design and execute lead generation and brand awareness campaigns.
• Work closely with Technology to optimize CRM systems, digital tools, and automation for personalized sales journeys.
• Collaborate with Operations and Service teams to ensure efficient policy issuance, renewals, and claims support.
• Coordinate with Finance, Compliance, and HR to ensure alignment with organizational priorities and governance standards.

Sales Operations & Client Experience

• Use AI-enhanced CRM tools to deliver personalized advice and track client interactions.
• Monitor sales funnel metrics, retention, and satisfaction scores using data dashboards.
• Introduce automation to streamline quotations, documentation, and renewals.

Stakeholder Management & Partnerships

• Strengthen partnerships with insurers and healthcare providers for better pricing and coverage options.
• Explore collaborations with AI-driven healthtech and wellness platforms to enhance customer value.

Governance & Reporting

• Present performance insights and data-backed recommendations to senior management.
• Ensure adherence to company policies, DHA regulations, and ethical sales practices.

Qualifications & Experience

• 10–15 years of sales leadership experience in health insurance or advisory-based businesses.
• Proven record of leading large sales teams and improving productivity through technology and collaboration.
• Deep understanding of UAE Retail Medical insurance, market dynamics, and regulatory requirements.
• Exposure to AI, CRM analytics, automation, and digital transformation initiatives.
• Bachelor’s degree required; MBA or equivalent preferred.

Key Competencies

• Strategic planning and commercial acumen
• Strong cross-functional collaboration
• Talent acquisition and people development
• AI fluency and data-driven leadership
• Customer-focused and advisory mindset
• High integrity, adaptability, and execution excellence