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Road Freight Commercial Manager - UAE

DHL Global Forwarding
Dubai, UAE
Full-time
Director
Onsite
Discovered 3 days ago
Road freight (FTL, LTL, domestic trucking, and cross-border transport)Commercial strategy and business developmentPricing and costingRFQ and tender managementCommercial negotiation and contract managementCustomer solution design

Full Job Posting

Role purpose

Drives commercial development, pricing effectiveness, and profitable growth for UAE Road Freight while supporting other Gulf countries.

Leads the Road Freight Commercial Center and Pricing team, bridging Sales, Operations, Procurement, and regional stakeholders.

Owns commercially sustainable pricing, customer solutions, and automated costing capability.

Commercial strategy and pricing

  • Develop the UAE commercial strategy and support regional growth, customer acquisition, retention, and strategic account development.
  • Lead pricing, tenders, and RFQs from bid/no-bid decisions through solution design, costing, commercial review, submission, and follow-up.
  • Improve RFQ hit ratio, win rates, margins, and turnaround; review won and lost quotations and competitor price gaps.
  • Establish costing methodology and improve automated costing, pricing tools, rate databases, and quotation processes.

Solutions and trade lanes

  • Develop commercial strategies for intra-Gulf and cross-border corridors covering UAE, Bahrain, Kuwait, Qatar, Oman, and Saudi Arabia.
  • Design LTL, FTL, domestic, cross-border, consolidation, multi-country, milk-run, dedicated-fleet, and multimodal customer solutions.
  • Check operational feasibility and profitability; develop services and trade lanes with Operations and Procurement.

Vendor and performance management

  • Manage transporter selection, onboarding, rate negotiation, capacity commitments, contracts, scorecards, and performance reviews.
  • Analyze vendor spend, rates, cost competitiveness, and concentration; identify savings and alternative capacity.
  • Monitor profitability, pricing, margins, volumes, and commercial KPIs; support budgeting, forecasting, and corrective action.
  • Lead and develop the Pricing team and provide regular performance updates to management.

Qualifications and experience

  • Bachelor's degree in Business, Logistics, Supply Chain, Transportation, or a related discipline.
  • More than 10 years' experience, primarily in freight forwarding; significant commercial or pricing experience in freight forwarding, transportation, or logistics.
  • Strong UAE/GCC road-freight knowledge, including FTL, LTL, and cross-border transportation.
  • Experience in RFQs, tenders, costing, commercial negotiations, vendor management, spend analysis, and vendor performance management.
  • Experience designing customer solutions and implementing or managing automated costing or pricing tools.
  • Understanding of transport costs, margins, and profitability; experience collaborating with Sales, Operations, and Procurement.
  • Strong quantitative and analytical skills, proficiency in Excel and commercial reporting tools, and excellent English communication and presentation skills.
  • Previous team-management experience is strongly preferred.

Offer

  • The employer describes opportunities to contribute ideas and skills and possible further career development.
  • Competitive salary is mentioned, but no amount or pay cadence is specified.

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