Relationship Manager-Government Relations
Role Overview
Achieve sales and revenue targets by providing high levels of customer service and acting as a single point of contact for customer needs.
Support customers with account opening, deposits, and remittances, and advise them on financial and technology solutions.
Key Skills for This Role
Full Job Posting
Job summary
Achieve sales and revenue targets by providing high levels of customer service and acting as a single point of contact for customer needs.
Support customers with account opening, deposits, and remittances, and advise them on financial and technology solutions.
Enterprise banking accountabilities
- Provide assistance and consultation on working capital finance and term lending.
- Support trade services including letters of credit, guarantees, and collections.
- Advise on sweep accounts and returns on customer liquidity.
- Support insurance, treasury, investment, premium cash management, business technology, and employee retail solutions.
- Support Corporate Internet Banking.
Minimum qualifications and experience
- Bachelor's degree, preferably in a business-related major.
- 8–10 years of relevant banking-sector experience, including at least 4 years in relationship management positions.
Knowledge and skills
- Knowledge of the banking industry and selling skills.
- Excellent communication skills and ability to achieve results within defined timeframes.
- Ability to interact with internal and external customers in a multicultural environment.
- Arabic speaking is preferred.
- Listed competencies include customer focus, customer service, global perspective, negotiation, organizational savvy, product knowledge, and budgets or cost control.
Key interactions
Internal contacts include credit analysts and unit heads.
External contacts include customers, regulatory authorities and the Central Bank, and professional advisers such as lawyers and accountants.
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