Relationship Manager-Government Relations
Role Overview
Achieve sales and revenue targets through providing customers the highest levels of customer service and acting as a single point of contact to fulfil all needs.
Support and assist customers from opening an account and arranging deposits and remittances, as well as providing advice on financial and technology solutions.
Key Skills for This Role
Full Job Posting
Job Summary
Achieve sales and revenue targets through providing customers the highest levels of customer service and acting as a single point of contact to fulfil all needs.
Support and assist customers from opening an account and arranging deposits and remittances, as well as providing advice on financial and technology solutions.
Key Accountabilities
- Provide assistance and consultation on working capital finance and term lending.
- Provide assistance and consultation on trade services including letters of credit, guarantees, and collections.
- Provide assistance and consultation on sweep accounts and returns on customer liquidity.
- Provide assistance and consultation on insurance, treasury, and investment solutions.
- Provide assistance and consultation on premium cash management solutions.
- Provide assistance and consultation on business technology solutions.
- Provide assistance and consultation on retail solutions for employees and corporate internet banking.
Minimum Qualifications and Experience
- Bachelor's Degree, preferably in a Business-related major.
- 8-10 years' relevant experience in banking sectors including at least 4 years in relationship management positions.
Knowledge and Skills
- Knowledge of the banking industry.
- Selling skills.
- Excellent communication skills.
- Ability to drive and achieve desired results within the defined time duration.
- Ability to interact with internal and external customers in a multi-cultural environment.
- Ability to work under pressure.
- Arabic speaking preferred.
Key Interactions and Competencies
Internal interactions with Credit Analysts and Unit Heads.
External interactions with customers, regulatory authorities and Central Bank, and professional advisors such as lawyers and accountants.
Competencies include budgets/cost control, customer focus, customer service, global perspective, job knowledge, negotiation skills, organizational savvy, and product knowledge.
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