Relationship Manager-Government Relations
Role Overview
Achieve sales and revenue targets through high-quality customer service and act as a single point of contact for customer needs.
Support customers with account opening, deposits, and remittances, and advise on financial and technology solutions.
Key Skills for This Role
Full Job Posting
Job summary
Achieve sales and revenue targets through high-quality customer service and act as a single point of contact for customer needs.
Support customers with account opening, deposits, and remittances, and advise on financial and technology solutions.
Enterprise banking and customer support
- Provide assistance and consultation on working capital finance and term lending.
- Support trade services, including letters of credit, guarantees, and collections.
- Advise on sweep accounts and returns on customer liquidity.
- Support insurance, treasury, and investment solutions.
- Provide premium cash management and business technology solutions.
- Support retail solutions for employees and corporate internet banking.
Minimum qualifications and experience
- Bachelor’s degree; a business-related major is preferred.
- 8–10 years of relevant banking-sector experience, including at least four years in relationship management positions.
Knowledge and skills
- Knowledge of the banking industry and selling skills.
- Excellent communication skills and ability to achieve results within defined timeframes.
- Ability to interact with internal and external customers in a multicultural environment.
- Arabic speaking is preferred.
- Competencies include customer focus and service, global perspective, job and product knowledge, negotiation, organizational savvy, and budgets/cost control.
- Ability to work under pressure and interact with internal and external stakeholders.
Key interactions
Internal interactions include credit analysts and unit heads.
External interactions include customers, regulatory authorities and the central bank, and professional advisers such as lawyers and accountants.
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