Receptionist / Emirati Nationality Only
Responsibilities: Greet clients, visitors, and staff in a professional, courteous manner. Manage incoming calls, answer inquiries, and redirect calls as necessary. Ensure the reception area is tidy, presentable, and well-stocked with necessary materials such as brochures, maps, and promotional materials.
Skills
About This Role
**Responsibilities**
- Greet clients, visitors, and staff in a professional, courteous manner.
- Manage incoming calls, answer inquiries, and redirect calls as necessary.
- Ensure the reception area is tidy, presentable, and well-stocked with necessary materials such as brochures, maps, and promotional materials.
- Assist clients with booking inquiries and direct them to the appropriate sales or travel consultant.
- Handle complaints or redirect them to the appropriate department for resolution.
- Manage bookings, appointments, and schedules for meetings or events.
- Process incoming and outgoing mail, including courier packages.
- Maintain office supplies inventory, ordering items as needed.
- Assist the team with administrative tasks, such as filing, and data entry.
- Liaise with tour operators, travel agents, and vendors when needed.
- Coordinate with internal departments for any cross-functional support.
- **Skills & Qualifications:**
- High school diploma or equivalent; additional certification in office administration is a plus.
- Previous experience in a reception or customer service role, preferably within the tourism or hospitality industry.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational skills and ability to multitask in a fast-paced environment.
- Customer-focused with the ability to manage inquiries and resolve issues promptly.
- Strong problem-solving skills and attention to detail.
- Willingness to learn and adapt to the tourism industry’s needs.
Job Type: Full-time
Pay: AED6,000.00 - AED8,000.00 per month
Application Question(s)
- Could you please share your proficiency with Microsoft Office Suite, including applications such as Word, Excel, and Outlook?"
- If we offered you a position, when are you available to start?
- What are your salary expectations?
Education
- High school or equivalent (Required)
Experience
- receptionist: 1 year (Required)
Language
- Arabic and English (Required)
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