Receptionist

About This Role

Job Overview:

The Receptionist has established Receptionist skills to perform a range of day-to-day activities. They can recognize and solve typical General Services problems with limited supervisory approval. They are tasked with evaluating and selecting solutions from established options. Their work directly impacts their team through the quality of the services or information provided.

Our ingenuity fuels daily life. Together, we’ve forged some of the most trusted partnerships across the energy value chain to make what was once just an idea a reality: laying subsea infrastructure thousands of feet below sea level, installing platforms hundreds of miles from shore, using our expertise to design and build offshore wind infrastructure, and reshaping the onshore landscape to deliver the energy products the world needs safely and sustainably.

For more than 100 years, we've been making the impossible possible. Today, we're driving the energy transition with more than 30,000 of the brightest minds across 54 countries.

Key Tasks and Responsibilities:

• Provide front desk reception duties for the office which include handling all phone calls and managing all internal and external customers timely and professionally
• Receive and greet all visitors professionally and warmly direct them where appropriate
• Maintain visitor’s logbook or digital sign-in
• Responsible for the company security access cards which include issuing and tracking daytime/temporary security access cards
• Ensure the cleanliness and tidiness of the reception, meeting rooms, and exhibition area
• Record incoming registered/courier mail
• Collect and distribute all incoming mail and courier items (backup coverage)
• Handle out-going local and international courier/mail requests
• Provide safety briefing/induction for external visitors and/or inter-area transferees on short/long-term assignments
• Ensure all telephone/extension lists are maintained up to date
• Ensure the proper upkeep of Office Vendor Maintenance records
• Maintain tidiness of the printing room and the stationery area
• Assist Functional Manager(s) with administrative aspects from time to time
• Maintain booking system for meeting rooms
• Assist with catering orders and setup requirements
• Raise work orders to log building maintenance issues
• Manage Onboarding of new starters such as print name tag, update Location register, faces document, phone list, and new user log-in instructions
• Assist in General Office Administration and provide support to the HR (Human Resources) department
• Undertake ad-hoc tasks or assignments as required

Essential Qualifications and Education:

• Senior High Graduate/Diploma
• Minimum of 3 years of relevant administrative experience
• Effective communication and organizational skills, both verbal and written
• Good telephone etiquette and excellent customer service skills
• Presentable, pleasant, and cheerful personality
• Strong sense of responsibility and attention to detail
• Independent; able to work under minimal supervision and perform ad-hoc duties
• Working knowledge of Outlook Calendar and email, MS Word, Excel, Word Document and PowerPoint

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