Receptionist

We are seeking a professional and friendly Receptionist to serve as the first point of contact for our Dubai office.

You will manage front desk operations, handle incoming calls, coordinate appointments, and provide exceptional administrative support to ensure smooth daily operations and outstanding customer experiences.

Greet and welcome visitors in a warm and professional manner

Answer, screen, and forward incoming calls, taking accurate messages when necessary

Schedule, confirm, and manage appointments and meeting room bookings

Maintain a tidy and organized reception area and lobby

Handle incoming and outgoing correspondence, including mail and courier services

Assist with administrative coordination tasks such as filing, data entry, and document preparation

Use MS Office applications to create reports, maintain records, and support office workflows

Provide timely follow-up on client and team inquiries to ensure issues are resolved efficiently

Collaborate with other departments to facilitate seamless office operations

Uphold confidentiality of sensitive information and enforce security protocols

3–7 years of experience in a reception, front desk, or customer service role

Proven proficiency in MS Office (Word, Excel, Outlook, PowerPoint)

Excellent verbal and written communication skills in English

Strong customer service orientation with a professional and friendly demeanor

Demonstrated ability in appointment coordination and call handling

Solid organizational skills and attention to detail in administrative coordination

Ability to multitask, prioritize, and work efficiently in a fast-paced environment

Familiarity with basic office equipment (phone systems, printers, scanners)

Valid UAE work permit or sponsorship

Fluency in Arabic or additional languages

in the hospitality, corporate, or healthcare sectors

Familiarity with CRM or scheduling software (e.g., Salesforce, Microsoft Teams)

Basic knowledge of UAE business etiquette and cultural norms

Strong problem-solving skills and proactive attitude

Ability to adapt to flexible working hours when needed

Previous experience in a multinational or multicultural workplace