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Receptionist for a Fitness Studio

OutsetAl Quoz, UAEToday

Skills

FitnessReceptionistStudio

About This Role

About the Role

We are looking for a friendly, organized, and customer-focused Receptionist with previous experience in a fitness studio or gym environment.

The ideal candidate will be the first point of contact for members and guests, ensuring a welcoming atmosphere while supporting the daily operations of the studio.

Key Responsibilities

  • Greet and assist members, guests, and visitors in a professional and welcoming manner
  • Handle front desk operations, including check-ins, bookings, calls, emails, and WhatsApp inquiries
  • Manage class schedules, memberships, and appointment bookings
  • Process memberships, renewals, payments, and basic cashiering duties
  • Maintain cleanliness and organization of the reception and waiting area
  • Provide information about studio services, classes, promotions, and policies
  • Coordinate with trainers and management to ensure smooth daily operations
  • Address member concerns and escalate issues when necessary
  • Support sales efforts by promoting memberships and packages
  • Maintain accurate member records, reports, and filing systems

Requirements

  • Previous experience working in a fitness studio, gym, wellness center, or similar environment
  • Must be computer literate and comfortable using Microsoft Office, email systems, booking platforms, and POS systems
  • Strong communication and customer service skills
  • Professional appearance and positive attitude
  • Fluency in English is required

Preferred Qualities

  • Passion for fitness and wellness
  • Strong interpersonal skills
  • Reliable, punctual, and detail-oriented
  • Applicants with relevant fitness industry experience and strong computer skills will be given preference.
  • Pay: From AED1.00 per hour

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