Guest Relation Officer/Receptionist (12 Months Contract)
Skills
About This Role
Overview
- **Job Title – Guest Relation Officer/Receptionist (12 Months Contract)**
- **Type - Outsourced**
- **Contract Duration- 12 Months,**
- **Work Location – dubai**
- **Salary – AED 5000**
- **Working days & timings – 6-day work and standard hours**
- **Mandatory details/Skills –Customer Service, Communication Skills**
Job description
- Greet guests warmly and professionally upon arrival and departure.
- Handle guest check-in and check-out efficiently.
- Serve as a point of contact for all guests’ needs, requests, and inquiries.
- Resolve guest complaints promptly and professionally.
- Coordinate with housekeeping, room service, and other departments to ensure guest satisfaction.
- Provide accurate information about hotel services, amenities, and local attractions.
- Monitor guest feedback through surveys and online platforms and respond appropriately.
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