Receiving Officer

Company Overview

Receiving Deliveries

• Ensure all goods and supplies delivered to the hotel are checked in accurately.
• Verify that items received match purchase orders in quantity, quality, and specifications.

Inspection and Quality Control

• Inspect all incoming goods for damage, defects, or discrepancies, especially food items and perishable goods.
• Ensure all items comply with health and safety standards and report any issues immediately to the Purchasing In-Charge.

Documentation

• Accurately complete and file all receiving paperwork, including delivery notes, invoices, and goods receipt forms.
• Ensure all records are updated correctly in the inventory system.

Stock Organization

• Ensure received goods are stored in appropriate locations according to their type and usage.
• Maintain a clean and organized receiving area to facilitate smooth workflow and efficient stock management.

Inventory Management

• Update and maintain accurate inventory records.
• Ensure stock levels are regularly monitored and inform the Purchasing In-Charge of discrepancies between physical stock and system records.

Coordination with Vendors

• Work closely with suppliers to resolve discrepancies related to delivery of goods, such as damaged items or incorrect quantities.
• Ensure returned items are logged and processed appropriately.

Stock Audits and Compliance

• Participate in regular stock counts and audits to ensure accurate inventory levels.
• Work with the Purchasing team to reconcile discrepancies and maintain proper documentation.
• Follow all safety guidelines and health regulations when handling goods, particularly food items and chemicals.
• Ensure proper storage techniques to maintain the safety and quality of goods.

Reporting and Team Support

• Immediately report any delivery discrepancies, damages, or non-conformance to the Purchasing In-Charge and assist in resolving issues with vendors or suppliers.
• Collaborate with other departments to ensure timely delivery and issuance of goods.
• Support the Purchasing team by assisting with inventory control tasks as needed.
• Follow environmentally responsible practices, such as reducing waste, recycling, and properly managing disposal of packaging materials.

Qualifications

• High school diploma or equivalent; additional training or certification in supply chain management, logistics, or inventory management is an advantage.
• Previous experience as a Receiving Agent, Stock Clerk, or in a similar role, preferably within the hospitality or retail industry.
• Strong attention to detail and accuracy, with the ability to identify discrepancies and ensure the quality of goods received.
• Excellent organizational skills with the ability to multitask and prioritize effectively.
• Strong communication skills to interact effectively with suppliers, vendors, and internal team members.
• Basic knowledge of inventory management systems and proficiency with Microsoft Office Suite (Excel, Word).
• Knowledge of safety and health regulations, particularly regarding the handling and storage of food and chemical products.
• Physical ability to lift and carry heavy items, and work in a physically demanding environment.
• Ability to work both independently and as part of a team, taking initiative when required.
• Problem-solving skills to address delivery issues and discrepancies promptly.