Intern - Front Office
Role Overview
Front Office Intern opportunity at SO/ Uptown Dubai in a luxury hotel setting.
The internship offers practical experience in guest relations, personalized service, and hotel front desk operations.
Expected start date: February 2027.
Key Skills for This Role
Full Job Posting
Role overview
Front Office Intern opportunity at SO/ Uptown Dubai in a luxury hotel setting.
The internship offers practical experience in guest relations, personalized service, and hotel front desk operations.
Expected start date: February 2027.
Front Office duties
- Welcome guests and assist with check-in and check-out procedures.
- Handle guest inquiries, requests, and concerns professionally and efficiently.
- Assist with room assignments, reservations, and guest registration.
- Answer incoming calls and emails and provide accurate hotel information.
- Learn and use the hotel's Property Management System for daily operations.
- Coordinate with Housekeeping and other departments to support smooth guest experiences.
- Provide information on hotel facilities, services, and local attractions.
- Support administrative tasks, guest records, and shift handovers.
- Maintain a professional, organized, and welcoming Front Desk environment.
Qualifications
- Currently pursuing a diploma or degree in Hospitality Management or a related field.
- Good communication skills in English; additional languages are an advantage.
- Basic computer skills, including Microsoft Office.
- Organizational skills, ability to multitask, teamwork, and attention to detail.
- Positive attitude, eagerness to learn, and a friendly, service-oriented approach.
Internship experience
- Gain hands-on experience in a luxury lifestyle hotel and exposure to international service standards.
- Receive professional guidance and mentorship from experienced hospitality professionals.
- Develop guest relations, communication, and problem-solving skills in a multicultural team.
About SO/
SO/ is a hotel collection rooted in fashion, known for avant-garde design and a creative approach to luxury hospitality.
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