RC RAK, Multi-Property Assistant Marketing Manager
Role Overview
The Marketing Assistant Manager creates and executes property-level communications to customers through traditional, digital, and social media channels.
The role promotes on-brand messaging to enhance the hotel's image and helps build direct marketing plans, targeted campaigns, and activated channels.
The role assists with building partnerships with regional eCommerce and Marketing teams to integrate local, social, and digital marketing with selling efforts.
Key Skills for This Role
Full Job Posting
Job Summary
The Marketing Assistant Manager creates and executes property-level communications to customers through traditional, digital, and social media channels.
The role promotes on-brand messaging to enhance the hotel's image and helps build direct marketing plans, targeted campaigns, and activated channels.
The role assists with building partnerships with regional eCommerce and Marketing teams to integrate local, social, and digital marketing with selling efforts.
Education and Experience
- 2-year degree in Marketing, Public Relations, Business Administration, or related major and 2 years experience in sales, marketing, digital, or related area.
- OR 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; no work experience required.
- Hospitality marketing or digital advertising experience preferred.
Hotel Marketing and Advertising
- Assists with the execution of the annual marketing plan to budget.
- Provides support to Operations, Food & Beverage, and Sales teams to execute promotions and campaigns targeting in-house guests.
- Works with advertising agency on tactical advertising campaigns' creative and media plans, particularly for F&B promotions.
- Assists with management of F&B media schedules, email marketing, and display advertising.
- Stays informed about status, performance, opportunities, and issues related to online programs.
- Helps verify all advertising in digital channels aligns with brand voice.
Social Media Content Management
- Supports social media engagement and updating content in local digital channels such as hotel website and travel sites.
- Assists with promotions campaigns in F&B, weddings, spa, rooms, and conferences through digital and social media channels.
- Engages in proactive online reputation management by surfacing and responding to guest comments.
Public Relations and Visual Asset Management
- Participates in development of comprehensive quarterly PR plan with agency.
- Maintains a comprehensive list of local media contracts, with emphasis on food critics and bloggers.
- Manages assigned accounts per the media account management system.
- Assists with writing and distribution of press releases for property events, promotions, and outlets.
- Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.
- Helps manage external vendors and media agencies.
- Supports coordination of photography for F&B advertising, collateral, and PR purposes.
- Assists with photo shoots for seasonal or festive promotions.
Direct Marketing and Collateral Development
- Assists with coordination and execution of hotel and F&B printed materials.
- Controls quantity and inventory of all hotel marketing collateral.
- Supports production of property, F&B display, and temporary signage in hotel public areas.
- Assists with execution of F&B direct marketing activities.
- Verifies all collateral follows brand standard guidelines and Brand Standard Audit compliance.
General
- Assists in development, coordination, and execution of all communications activities.
- Helps with publication of hotel newsletters.
- Supports communications duties as deemed necessary.
- Assists in liaison and execution of joint F&B promotions.
- Works with Manager of Marketing and Communication to keep hotel website and related websites updated.
- Provides marketing assistance and acts as marketing subject matter expert for GMs, Sales Leaders, and Revenue leaders.
- Keeps abreast of competition and evolving digital and marketing trends.
Location and Schedule
- Location: Al Mazraa, Wadi Khadija, Ras Al Khaimah, United Arab Emirates.
- Schedule: Full Time.
- Located Remotely? No.
- Position Type: Management.
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