Officer-Loss Prevention-Lead

Role information

Security and incident response

• Audit key controls, monitor electronic key cabinets, manage passes, radios, and pagers, and keep equipment secure.
• Patrol the hotel, assist guests with room access, and monitor CCTV equipment and alarm systems.
• Respond to accidents and emergencies; contact emergency services or provide first aid/CPR as appropriate.
• Notify appropriate people about incidents, de-escalate conflicts, and seek outside help when needed.
• Address hazards, escort unwanted persons from the hotel, and attend theft or vehicle-accident locations.
• Use appropriate codes to request help and provide documentation for employees seeking external medical treatment.

Reporting and team support

• Write incident and daily activity reports, maintain confidentiality, and share records only with authorized people.
• Enter, review, and copy security reports; support management with employee training and motivation.
• Assign tasks and ensure they are completed on time.
• Follow security policies, report maintenance issues and safety incidents, complete required safety training, and support colleagues and quality standards.

Recommended qualifications

• A high school diploma or equivalent is recommended.
• No related work experience, supervisory experience, or license/certification is specified.

Physical and communication requirements

• Handle objects up to 50 pounds (22.7 kg) without assistance and assist with objects over 75 pounds (34 kg).
• Stand, sit, or walk for extended periods or a full shift; move quickly and navigate stairs, ramps, uneven surfaces, confined spaces, and elevated areas.
• Read and inspect information and equipment, use computers and work systems, and perform tasks requiring coordination.
• Communicate clearly and professionally, respond to concerns, and remain alert to unwanted persons on the property.

Work setting

• The role is based at a hotel in Doha, Qatar and involves hotel patrols and on-site emergency response.