Officer-Loss Prevention-Lead

Role details

Security and emergency duties

• Audit key controls and manage the electronic key box; issue, receive, and securely store master keys, radios, and pagers.
• Patrol hotel areas, assist guests with room access, and monitor CCTV and alarm systems.
• Respond to accidents and emergencies; contact emergency medical services or provide first aid or CPR as needed.
• Assist guests and employees during emergencies; notify appropriate contacts about accidents, assaults, and other incidents.
• Calm disturbances, seek outside assistance when needed, resolve security risks, and escort unwanted persons from the hotel.
• Report accident or vehicle-theft scenes and request assistance using appropriate response codes.
• Complete incident reports, daily shift activity reports, and loss-prevention summaries; transcribe, edit, and copy security reports.
• Protect report confidentiality and share information only with authorized people; prepare paperwork for employees needing external medical treatment.
• Assist management with training and motivation, set an example, assign work, and ensure tasks are completed on time.

Candidate qualifications

• A high school diploma or GED is desirable.
• Related work experience and supervisory experience are not required.
• No license or certification is specified.
• Must communicate clearly and professionally, listen and respond appropriately to colleagues, and maintain confidentiality.

Physical and work capabilities

• The role involves standing, sitting, or walking for extended periods and moving quickly to respond to work situations.
• Must be able to move items under 50 lb (22.5 kg) without assistance and help move items over 75 lb (33.75 kg).
• Work involves fine motor coordination, reaching, bending, twisting, and moving through confined or elevated spaces.
• Must be able to navigate inclines, uneven or slippery surfaces, stairs, and service ramps.
• Duties include visually checking information and equipment and using computers or point-of-sale systems to enter and retrieve work information.

Workplace

• Work is performed at the hotel; the posting states that the role is not remote.

Employer commitments