QA Analyst

Role overview

Responsibilities

• Own and maintain test scripts, using feedback from business users and stakeholders.
• Define scenarios and test cases from business and functional requirements; execute functional, system, integration, and accessibility tests.
• Prepare documentation for SIT, UAT, regression, and release testing; manage cycles, tester coordination, issues, and reporting.
• Escalate testing risks, monitor coverage, identify quality gaps, and define test data and environment needs.
• Track defects to resolution with Azure DevOps, Jira, or similar tools, collaborating with delivery teams and suppliers.
• Report metrics and recommendations and support post-release validation.

Qualifications and experience

• Degree in Computer Science, Information Technology, Software Engineering, or related discipline, or equivalent commercial experience.
• Proven QA Analyst, Test Analyst, or Software Tester experience in digital delivery.
• Experience testing public-facing websites and digital customer journeys, and supporting SIT, UAT, regression, and post-release testing.
• Strong functional, integration, and regression testing experience; ability to create detailed scenarios and scripts from business requirements.
• Knowledge of web technologies and cross-browser/device testing; experience with defect management tools such as Azure DevOps or Jira.
• Work requires UK work authorisation and eligibility for SC-level clearance.

CMS and additional skills

• Previous experience testing CMS-driven websites is a key requirement.
• Kentico or Xperience by Kentico experience is especially attractive; other relevant platforms include Sitecore, Umbraco, Optimizely, Adobe Experience Manager, Drupal, and WordPress Enterprise or similar.
• Accessibility testing and WCAG 2.2 experience, including tools such as Axe, WAVE, or Lighthouse, are relevant.
• Website migrations, redesigns, or platform upgrades; regulated environments; SEO, analytics validation, customer journey testing, and API testing are additional relevant experience.

Working arrangement

• Hybrid working model: three days onsite in Belfast and two days remote.

Opportunity

• Work on a large-scale website and digital transformation programme with end-to-end testing ownership.
• Collaborate with cross-functional teams and delivery partners and contribute to quality processes and user experience outcomes.