Product Manager (35213)
Role Overview
Contributes to a connectivity product portfolio and progressively owns and scales value-added services.
Works with Connectivity Product Managers, Engineering, Sales, Operations, and ecosystem partners.
Initial focus is Point of Interconnect and Internet connectivity, with expansion into cloud interconnect, SD-WAN, and security overlays.
Key Skills for This Role
Full Job Posting
Role overview
Contributes to a connectivity product portfolio and progressively owns and scales value-added services.
Works with Connectivity Product Managers, Engineering, Sales, Operations, and ecosystem partners.
Initial focus is Point of Interconnect and Internet connectivity, with expansion into cloud interconnect, SD-WAN, and security overlays.
Connectivity and PoI products
- Evolve Layer 2 and Internet products, align requirements with PoI capabilities, and plan for extension through value-added services.
- Own requirements for public and private PoI options connecting to cloud providers, data centers, and internet exchanges.
- Develop PoI service models and work with partners on interoperable, commercially viable solutions.
- Ensure offerings are operationally scalable and fulfillment-ready; contribute to roadmaps and cross-functional reviews.
Value-added services and leadership
- Own assigned services from concept and business case through launch and in-life evolution.
- Define services including IP, VPNs, segmentation, traffic engineering, QoS, resiliency, cloud connectivity, and security overlays.
- Shape roadmaps and ensure integration with enterprise WANs, SD-WAN, and cloud networking.
- Support Sales and customer teams on complex opportunities and collaborate with Engineering and Operations on delivery.
Commercial and market insight
- Contribute to pricing, service schedules, and SLA frameworks.
- Use customer feedback, market trends, and competitive intelligence to refine product positioning.
- Ensure offerings meet enterprise reliability, security, and global scalability expectations.
Experience
- At least eight years in product management, solutions architecture, network engineering, or technical commercial roles in telecom, networking, cloud, or managed services.
- Demonstrated experience with enterprise connectivity, interconnect, or cloud-based networking.
- Ability to work across technical, commercial, and operational domains.
Technical expertise
- Strong IP networking and Layer 3+ knowledge, including routing, VPNs, traffic management, and SD-WAN overlays.
- Strong Carrier Ethernet knowledge, including MEF-based service models and operational considerations.
- Experience with PoI, data centers, internet exchanges, cloud connectivity, and terrestrial backhaul.
- Familiarity with enterprise cloud networking and hybrid connectivity models.
Product and commercial skills
- Translate technical capabilities into customer-centric offerings and define service constructs, SLAs, and commercial frameworks.
- Strong written and verbal communication skills.
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