Product Forward Deployed Engineer (pFDE)-Innovation_Delivery_Transformation

About ConvergeSPORTS

Position Summary

Work You'll Do

• Support product demonstrations and client conversations, translating ConvergeSPORTS data and digital products into a clear business case.
• Contribute to go-to-market materials such as demo scripts, one-pagers, and case studies that Sales and Product teams reuse across engagements.
• Partner with Product Managers and Market Makers to qualify product fit and help scope delivery engagements.
• Deliver client-facing data work, including data discovery, segmentation, audience definition, and activation support.
• Support customer data platform, identity, and audience workstreams alongside Data Engineering and Data Science partners.
• Document client workflows, data sources, and integration needs, and turn them into requirements the product team can act on.
• Bring field observations back into product development, including gaps, workarounds, and repeated client requests.
• Build dashboards and reporting that make delivery progress and client outcomes visible.
• Support scope, timeline, and issue tracking across active engagements.

Successful Candidate Skills

• Comfort being client-facing and hands-on in the same week, without needing the boundary drawn for you.
• Instinct for distinguishing a genuine product gap from a one-off client request.
• Clear written and verbal communication with both technical and commercial audiences.
• Willingness to work in ambiguity on an early-stage product portfolio and pick up whatever is needed.
• Curiosity about how sports organizations actually make commercial and fan-engagement decisions.

Required Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, Analytics, Sport Management, or a related field, or equivalent professional experience.
• 2+ years of professional experience in data consulting, analytics, delivery, product, or technology implementation.
• 1+ years of hands-on experience with data tooling, such as SQL, a customer data platform, a CRM platform, or a BI tool such as Tableau or Power BI.
• Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred Qualifications

• Experience in sports, media, or entertainment organizations.
• Experience with customer data platform implementation, identity resolution, or audience segmentation.
• Experience supporting sponsorship or partnership activation programs.
• Hands-on experience with Python or generative AI application tooling.
• Client-facing consulting or pre-sales experience.

Compensation

• The wage range for this role is $61,700-$121,500.
• You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program.