Pre-Sales Engineer
Role Overview
Advise and coordinate with the Sales team on technical issues, account penetration, pre-sales implementations, solution design, and training.
Serve as a technical expert building partner and customer relationships and driving business through technical initiatives.
Key Skills for This Role
Full Job Posting
Role scope
Advise and coordinate with the Sales team on technical issues, account penetration, pre-sales implementations, solution design, and training.
Serve as a technical expert building partner and customer relationships and driving business through technical initiatives.
Duties and responsibilities
- Design technical solutions for company products and services.
- Develop account penetration strategies and account-specific product, service, and sales plans with the Sales team.
- Qualify opportunities and advise throughout the technical sales lifecycle.
- Present solution proposals and high-level designs, and deliver demonstrations.
- Run proofs of concept and requests for proposals and support opportunity closure from pre-sales and implementation perspectives.
- Build partner and customer relationships and lead technical sales calls.
- Manage product and service adoption, integration, and value generation within customer and partner businesses and related IT infrastructure.
- Complete pre-sales documentation accurately and promptly.
- Develop content and train and support partners and customers.
- Respond to after-hours support queries during assigned rotations and escalate issues as needed.
- Use Salesforce CRM for leads, opportunity management, and deal registration to improve efficiency and standardization.
Position requirements
- Bachelor’s degree in Computer Engineering, Computer Science, or another related field.
- At least three years of relevant experience.
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