Post Office Counter Clerk

About This Role

Job Introduction

Oversee daily post office operations to ensure smooth service and high customer satisfaction.

Assist customers by explaining available services and supporting service-related sales.

Provide postal, payment, and financial services in line with company procedures.

Process shipments, issue parcels, and accurately enter data into the system.

Handle customer requests and inquiries in a professional and timely manner.

Maintain service quality standards and ensure efficient counter operations.

Support team members to ensure smooth workflow during busy periods.

Ensure proper handling and organization of postal items and documentation.

Job Experience

Completed secondary or vocational education.

At least one year of experience in a customer service or similar role.

Basic to good knowledge of Microsoft Office and office equipment.

Strong communication skills with a team-oriented mindset.

Problem-solving attitude with the ability to handle customer needs efficiently.

About Company:

VSURFACES is a forward-thinking company built on a simple belief — that great work comes from great people.

We operate across multiple industries, bringing fresh ideas and a relentless commitment to quality to

everything we do. Our culture thrives on collaboration, bold thinking, and a shared drive to build something

meaningful. If you’re someone who takes initiative, embraces challenges, and wants your work to actually

matter, you’ll fit right in here.